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  • Fail to Authenticate - China location

    Discussion in 'Honorbuddy Support' started by Azile, Nov 11, 2014.

    1. Azile

      Azile New Member

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      First issue I had was I did not play WoW for about 11 months. Once I launched my HB, I received "Authentication Failed" over and over. So I decided perhaps I was very out of date, and tried to download HB again for the most current version. Log attached for the errors I was getting with my old version and the failure to Authenticate.

      However, I am located in China (Ex-Pat, English only). The HB download available was the Chinese version. The Chinese version is working for me, but I cannot read Chinese. Even selecting "English" or "en-US" as default language does not fix a lot of the language for the interface. It is impossible right now for me to use HB with the Chinese version, I need an English version that works in China.

      So that is my issue as it stands. I have the 3 account version paid for etc.

      I attached the log file, but it is really saying "Authentication Failed" over and over.

      Summary: Original English HB from 11 months ago...Authentication Fails. New Chinese HB (only one I have option to download)...works but I cannot read Chinese interface.

      Please help.

      Thanks,

      Azile
       

      Attached Files:

    2. CodenameG

      CodenameG New Member

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      it would help if you used a updated version.

      Download the latest version of honorbuddy.
      http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       
    3. Azile

      Azile New Member

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      Thanks, fixed it. Up and running again :)
       
    4. CodenameG

      CodenameG New Member

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      great, if you need anything else let us now.
       

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