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  • Upon 'start bot' the program crashes / 'not responding' - day 2

    Discussion in 'Pokefarmer Support' started by BetsyJay, Aug 10, 2016.

    1. BetsyJay

      BetsyJay New Member

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      I updated to the newest version as requested this morning, and I'm still having the same problem as yesterday...

      I open the program, fill in the settings and coordinates, and every time I click 'start bot' my program moves to 'not responding' and I have to use the task manager to shut down. I've had pokefarmer since yesterday morning and have had this problem since my first attempt at login. This is my third post about the same problem. PLEASE provide service/support for the product itself. I see many users are having the same problems I am.

      Thank you for your help. It looks like it's a great bot...I just really want to actually be able to use it. :)

      Log #1 from earlier this AM: View attachment 2016-08-10_T07_45_51.log
      Log #2 from just a few minutes ago: View attachment 2016-08-10_T11_59_35.log
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      whats your OS?
       
    3. BetsyJay

      BetsyJay New Member

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      Windows 7 Enterprise
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure sp1 is installed and also

      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      install https://www.thebuddyforum.com/BuddyWizard.exe
      install https://www.microsoft.com/en-us/download/details.aspx?id=52982
      restart
       

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