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  • 在hb商城买的角斗士cc申请退款1个多月没有消息

    Discussion in 'Honorbuddy 援助区' started by threshnew, Jan 4, 2017.

    1. threshnew

      threshnew New Member

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      Dear threshnew,

      We are sending you this email to notify you about your recent refund request for Gladiator Suite Death Knight - Legion Edition.
      You won't be able use this product anymore. We will send you another e-mail once your request is fully processed.
      Please note that it may take up to two business days for the purchase to be charged back to your account.

      因为角斗士是纯英文的,实在玩不转,本来申请了试玩结果那几天有事没能试玩,就直接买了

      11月25日收到这个邮件,然后就没有下文了,请问E大,我该怎么做?
       
    2. threshnew

      threshnew New Member

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      主要这个cc是纯英文的,如果有中文翻译或者教程,我也就不退了,e大知道哪里有吗
       
    3. EricPhone

      EricPhone Moderator Moderator

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      退款需要你当时回复邮件提供paypal帐号接收退款
      商城里的产品都是英文的,目前没有中文
      你需要用买key邮箱发邮件到
      Code:
      support@thebuddyforum.com
      联系邮箱客服处理
       
    4. threshnew

      threshnew New Member

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      谢谢e大解答

      我昨天给客服发邮件了,说不退了,继续玩

      客服让我申请退款重新购买,但是我没paypa账号,只有支付宝,我请客服帮我处理

      然后今天登陆商店账号,已购买信息那里没有角斗士那条了,不知道下一步会怎么处理呢
       
    5. dzn1949

      dzn1949 Member

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      角斗士的cr在pvp方面还是做得不错的啊
       
    6. threshnew

      threshnew New Member

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      设置太复杂,看不明白啊,全用默认的有些地图还不行
       
    7. EricPhone

      EricPhone Moderator Moderator

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      没有paypal你可以注册一个,等收到退款后可以下次购买的时候用paypal里的余额来付款,或者你联系邮箱客服看有没其他处理办法
       
    8. threshnew

      threshnew New Member

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      已注册paypal,谢谢E大
       
    9. threshnew

      threshnew New Member

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      E大,我注册paypal账号后当天就发给客服了,但是现在还没有下一步消息,请问该怎么做
       
    10. EricPhone

      EricPhone Moderator Moderator

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      联系邮箱客服咨询,一般退款会在15天内退款完成
       

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