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  • Bot stop working on startup

    Discussion in 'Hearthbuddy Support' started by fraser500, Oct 4, 2015.

    1. fraser500

      fraser500 New Member

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      I start up programme enter my key and get notice saying 'hearthbuddy has stopped working' and i am prompted to close the programme.
      it literally opens for 1 second after i enter key and then closes. tried uninstalling and reinstalling all the files but that was to no avail
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. fraser500

      fraser500 New Member

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    5. fraser500

      fraser500 New Member

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      where is 'microsoft visual c++ 2005-2015 x86 redistributable' located?
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      control panel/programs
       

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