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  • Customer support just f$@#ed up my WHOLE account

    Discussion in 'Honorbuddy Forum' started by OfficialSe, Jan 25, 2017.

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    1. OfficialSe

      OfficialSe New Member

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      To make things short i made a post about getting my old routines from my OLD ACCOUNT to my NEW account. I just bought the a new key a few days ago due to the life time changes and i had a new account and stuff set up because i dont have access to my old one which is about 5 years old. So I tell "Joro" To please transfer my old routines from my old account to the new one. So what he went ahead and did is MERGED MY NEW KEY BACK TO MY OLD ACCOUNT " mind you i have no access to the OLD account" So now every time i wanna get even a free routine I CANT Because theres no KEY IN MY NEW ACCOUNT. This Joro guy is constantly doing the wrong thing I'd prefer if tony or anyone else helped me with this... now i cant get any routine or anything what so ever. View attachment 218488 Please help " once again i DO NOT HAVE ACCESS to my old Email / Honorbuddy Auth." Which is why i bought a new key to begin with......
       
      Last edited by a moderator: Jan 25, 2017
    2. mafiav2

      mafiav2 Member

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      Buy a new key and try again. Just kidding, I am sure someone will fix it.
       
    3. FreakyBart

      FreakyBart Active Member

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      Hello,

      You should just answer the ticket and stick to it.
      Because there are nobody here able to help you.

      We just can say you "hello", or "stop cry".
       
    4. fracture

      fracture New Member

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      I agree with Freaky - don't complain here just reply to the ticket or open a new one. Plus the bot is down atm, so why cry about not having your routines.
       
    5. Phyxios

      Phyxios Member

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      um recover the old account? /facepalm.
       
    6. bambam922

      bambam922 Well-Known Member Moderator

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      I removed the image as I doubt you want anyone to know what your YouTube channel is.
      Email support again and explain the situation. Explicitly state that you want Key X to go from AccountY to AccountZ.
       
    7. mafiav2

      mafiav2 Member

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      Make sure to include your order number or transaction id as well.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      closed
       
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