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  • Vanilla account permabanned.

    Discussion in 'Ban Section - Ban Reports' started by Mirwavata, Mar 3, 2015.

    1. Mirwavata

      Mirwavata New Member

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      Been using honorboddy since Wrath of the Lich King and been doing all kinds of stuff. From BG to Gathering to dungeon farming. Was banned 3 days ago when I was going to farm some honor points. Got banned after first BG and been trying several times to appeal to them.

      This is the result:


      This is the latest response from Customer Support:
      Hello there,

      Your account was permanently suspended due to use of third party programs, which is against the Terms of Use (Blizzard Entertainment: Battle.net Terms of Use), the relevant part of which can be found in this article :

      http://eu.blizzard.com/support/article/50078

      When running, the World of Warcraft client may monitor your computer's random access memory (ram) and/or cpu processes for unauthorized third party programs running concurrently with World of Warcraft. An unauthorized third party program as used herein shall be defined as any third party software, including without limitation any addon or mod, that in Blizzard Entertainment's sole determination:

      I. enables or facilitates cheating of any type;

      II. allows users to modify or hack the World of Warcraft interface, environment, and/or experience in any way not expressly authorized by Blizzard Entertainment; or

      III. intercepts, mines, or otherwise collects information from or through World of Warcraft. In the event that World of Warcraft detects an unauthorized third party program, Blizzard may

      a) communicate information back to blizzard entertainment, including without limitation your account name, details about the unauthorized third party program detected, and the time and date the unauthorized third party program was detected; and/or

      b) exercise any or all of its rights under section 6 of this agreement, with or without prior notice to the user.

      The use of such programs or files is clearly unfair to the World of Warcraft community playing regularly and is not tolerated on our servers.

      Following a review of your case, we can confirm that such program has been used on several occasions by your account, and that the subsequent action taken is appropriate. We would not look to enter into any further communications on this issue as the matter is now considered closed.

      How does a ticket status changed to “Resolved”?
      -By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket.
      -By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days.
      -By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.

      What can I do next?
      - Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://eu.battle.net/support/en/survey/49368429>.

      What if the problem happens again?
      You can always either reopen your ticket or create a new ticket after it's been marked as "Resolved."

      Regards,

      The Customer Support Team
      Blizzard Entertainment



      Bolded text is what worries me most. It seems they knew I've been doing this several times already. That means they've been able to record this through codes and not just through report or behaviour.

      As of now, I believe HonorBuddy is most sensitive in BG at the moment (after checking the other bans, it seems BG was the last used botbase).
       

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