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  • 72h suspension for Unapproved Third Party Software. Email inside.

    Discussion in 'Ban Section - Ban Reports' started by wimnell, May 27, 2015.

    1. wimnell

      wimnell New Member

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      72h suspension for Unapproved Third Party Software. With SS of ticket + answer.

      1)Were you using Honorbuddy, Gatherbuddy or both on the account?
      Honorbuddy

      2)Which version (and Beta or Release)?:
      Latest

      3)If so, when was the last time?:
      DC while botting 27.05.2015 21.34 (GMT+1)

      4)What profile were you using?:
      Kicks 1-100. Was using the Hyjal profile.

      5)What combat class were you using? if None Just put Default then the Classname:
      Singular

      6)What plugins are you using?:
      None

      7)How many hours per day did you bot for?:
      Constantly after the bot came up last night. Ran instances without any problems.
      Used kicks for about ~1h and it got me banned.

      8)What honest percentage of time did you supervise your bot?
      ~50%. 100% when Kicks profile were being used.

      9)How many auctions per day did you have?:
      0

      10)Did you Use Any Other Bots, Hacks, or Mods?
      No

      11)Was your account involved in gold selling?
      No

      12)EU or US realm?
      EU

      13)Is the banned account a Scroll of Resurrection or an actual paid account?
      Paid

      Email:
      Greetings xxx,

      Battle.net Account: xxx
      BattleTag: xxx

      Action: 72 Hour Suspension
      Violation: Unapproved Third Party Software

      Blizzard will take action against any players using third party programs, which operate outside the World of Warcraft software, to gain an advantage in the game. This software may include increasing movement or teleportation hacks, automating gameplay, or other changes that subvert the mechanics or design of the game. This can also include programs that obtain information not normally available to the regular player, or that transmit or modify any of the game files.

      Normally, this classification does not include UI modifications or addons, except those UIs that require an external application to function.
      This is a warning against the above behavior, which Blizzard deems unacceptable for World of Warcraft. This is covered in the World of Warcraft Code of Conduct and Terms of Use (Blizzard Entertainment: Battle.net Terms of Use).

      In addition to this warning, your game license has been issued a suspension as detailed above. Your game license will not be available for play during this time.

      As the account holder, you are responsible for the activity associated with this game license. Further violations will result in harsher suspensions or permanent closure.

      This page contains details on how suspensions are appealed and reviewed:
      Appealing Suspensions and Closures - Battle.net Support

      Regards,

      Customer Support
      Blizzard Entertainment
      Battle.net Support

      EDIT: Here's a screenshot of the email -> Imgur
       
      Last edited: May 27, 2015
    2. wimnell

      wimnell New Member

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      Made an appeal to try to get this ban lifted, not a too serious attempt though since I kinda knew it was a lost cause but the answer I got on my ticket was quite interesting.

      Proof: Imgur

      Answer:

      Hi there, xxx. I've had a chance to look over the evidence here now and I was able to confirm the use of a bot here, so the suspension will stand. I'd ask, once more, that you cease the use of this particular bot and any others; your account is quickly accruing a history of repeated bot use which may mean that we consider any new accounts you make in a different light.

      I'm sorry that I'm not able to more directly assist you, but I hope I've helped to clear that up; please let us know if there's anything else we can do for you.

      Best regards,
      x / x.
      Blizzard Customer Support


       
      Last edited: May 28, 2015
    3. wimnell

      wimnell New Member

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      Adding the logfile.

      Filesize is too big to upload via the forum attachments so I uploaded it to tinyupload.

      Link: http://s000.tinyupload.com/?file_id=89614183442260818106

      Decided to do this since Tony said in his thread they wanted unedited logs.

      If mods want it uploaded through the site you can just PM me and I will edit it out some stuff in the start to shrink the file so I can upload it here.
       
      Last edited: May 28, 2015

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