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  • forgot my buddyauth username

    Discussion in 'Honorbuddy Support' started by subwayeatfresh, Dec 22, 2014.

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    1. subwayeatfresh

      subwayeatfresh New Member

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      hey i forgot my username for my buddyauth account and when i try to resend validation email it says "could not find user by that email address". i know ive used this email to sign up and when i click register and use the same email it says "There is already an account registered with this email please choose a different one". please help
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Subwayeatfresh,

      If you don't know any information, you will need to contact the Bossland GmbH 'front office' at support@thebuddyforum.com, and explain the situation to them. The will need some sort of proof of purchase, such as the invoice number and other things. They will tell you what is acceptable for establishing proof.

      You may also find this article helpful:

      The Support team does not have access to the tools & information needed to assist you with this—so be diligent about keeping in touch with the 'front office'.

      cheers,
      chinajade
       
    3. acheat55

      acheat55 Member

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      Isn't subwagfresh his budy auth username???? He's already in on it.
       
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