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    Discussion in 'Honorbuddy Support' started by zwilliams, May 27, 2015.

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    1. zwilliams

      zwilliams Member

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      Keeps giving me an error and closing/crashing. can't even put my key in. running fresh install of both wow and HB, runnning on 32 bit and in windowed no anti-V on. a new log wont even show up.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. zwilliams

      zwilliams Member

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      Hey Tony
      Not one doc in the log folder.
       
    4. CodenameG

      CodenameG New Member

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      then post a screenshot.
       
    5. zwilliams

      zwilliams Member

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      what would you like a screen shot of? it just tells me program closing because of an error.
       
    6. zwilliams

      zwilliams Member

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      well now I start it up and it just shuts down, no warning or no error box and still no logs.
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      give us the log file in that case plz
       
    8. zwilliams

      zwilliams Member

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      still no log file for it to pull up.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      according this there should be a log file


      any antivirus/firewall enabled?
       
    10. zwilliams

      zwilliams Member

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      guess I should have explained that a bit more, it will load up the launcher and then I click lunch then wow opens up and then HB closes. also no AV or FW
      at this point I'm open to any help form any one. is any one else experiencing this? I mean I can show you whats going on through skype.
       
      Last edited: May 28, 2015
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      tried not to use the launcher?
       
    12. zwilliams

      zwilliams Member

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      sure have same old thingit will respond like its going to open the window keys up and then goes away.
       
    13. killajosh

      killajosh Member

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      Not my area of expertise, but did you try uninstall/reboot/reinstall/reboot of HB? Running it as an admin? I had to do both to get mine to work...
       
    14. zwilliams

      zwilliams Member

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      killajosh, yep have done it, from the zip and the installer. still the same problem. idk just wanna get back to the grind.
       
    15. CodenameG

      CodenameG New Member

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      wow needs to be running in 32bit mode.
      to do this watch this video. it covers every possible way to get wow to start in 32 bit mode.
      https://www.youtube.com/watch?v=St0xz-gf0zg


      after wow is started in 32bit mode, get fully logged in and in game, then start honorbuddy by right clicking "honorbuddy.exe" and clicking "Run as Administrator"
       
    16. zwilliams

      zwilliams Member

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      hey, IDK what was different but redownloaded it and now its working fine. Thumbs up was there a new Build?
       
    17. lucas123

      lucas123 New Member

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      hey i have the same problem i just cant fix mine. and i cant install it but i can get the zip file. here is the log file for the installer [0C2C:01E8][2015-05-30T03:26:43]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\lucas123\Downloads\Honorbuddy Installer (2).exe, cmdline: ''
      [0C2C:01E8][2015-05-30T03:26:43]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [0C2C:01E8][2015-05-30T03:26:43]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\lucas123\AppData\Local\Temp\Honorbuddy_20150530032643.log'
      [0C2C:01E8][2015-05-30T03:26:43]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\lucas123\Downloads\Honorbuddy Installer (2).exe'
      [0C2C:01E8][2015-05-30T03:26:43]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [0C2C:01E8][2015-05-30T03:26:44]i100: Detect begin, 3 packages
      [0C2C:01E8][2015-05-30T03:26:44]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [0C2C:01E8][2015-05-30T03:26:44]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
      [0C2C:01E8][2015-05-30T03:26:44]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [0C2C:01E8][2015-05-30T03:26:44]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [0C2C:01E8][2015-05-30T03:26:44]i101: Detected package: NetFx451Web, state: Present, cached: Complete
      [0C2C:01E8][2015-05-30T03:26:44]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [0C2C:01E8][2015-05-30T03:26:44]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [0C2C:01E8][2015-05-30T03:26:44]i199: Detect complete, result: 0x0
      [0C2C:01E8][2015-05-30T03:26:47]i200: Plan begin, 3 packages, action: Install
      [0C2C:01E8][2015-05-30T03:26:47]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [0C2C:01E8][2015-05-30T03:26:47]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
      [0C2C:01E8][2015-05-30T03:26:47]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [0C2C:01E8][2015-05-30T03:26:47]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\lucas123\AppData\Local\Temp\Honorbuddy_20150530032643_0_vcredist110_x86.log'
      [0C2C:01E8][2015-05-30T03:26:47]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\lucas123\AppData\Local\Temp\Honorbuddy_20150530032643_1_Honorbuddy_rollback.log'
      [0C2C:01E8][2015-05-30T03:26:47]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\lucas123\AppData\Local\Temp\Honorbuddy_20150530032643_1_Honorbuddy.log'
      [0C2C:01E8][2015-05-30T03:26:47]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [0C2C:01E8][2015-05-30T03:26:47]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [0C2C:01E8][2015-05-30T03:26:47]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [0C2C:01E8][2015-05-30T03:26:47]i299: Plan complete, result: 0x0
      [0C2C:01E8][2015-05-30T03:26:47]i300: Apply begin
      [145C:0594][2015-05-30T03:26:50]i360: Creating a system restore point.
      [145C:0594][2015-05-30T03:27:04]i361: Created a system restore point.
      [0C2C:01E8][2015-05-30T03:27:04]i000: Caching bundle from: 'C:\Users\lucas123\AppData\Local\Temp\{92a4a190-24e5-4e07-aa28-b695415f96b4}\.be\Honorbuddy Installer.exe' to: 'C:\Users\lucas123\AppData\Local\Package Cache\{92a4a190-24e5-4e07-aa28-b695415f96b4}\Honorbuddy Installer.exe'
      [0C2C:01E8][2015-05-30T03:27:04]i320: Registering bundle dependency provider: {92a4a190-24e5-4e07-aa28-b695415f96b4}, version: 2.5.14035.788
      [0C2C:1040][2015-05-30T03:27:04]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\lucas123\Downloads\vcredist_x86.exe
      [0C2C:1040][2015-05-30T03:27:04]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\lucas123\Downloads\'
      [145C:1190][2015-05-30T03:27:04]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [145C:1190][2015-05-30T03:27:04]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [145C:1190][2015-05-30T03:27:04]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [145C:1190][2015-05-30T03:27:04]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [145C:1190][2015-05-30T03:27:04]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0C2C:1040][2015-05-30T03:27:04]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\lucas123\AppData\Local\Temp\{92a4a190-24e5-4e07-aa28-b695415f96b4}\vcredist110_x86, error: 0x80070490.
      [0C2C:1040][2015-05-30T03:27:04]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [0C2C:1040][2015-05-30T03:27:07]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\lucas123\Downloads\vcredist_x86.exe
      [145C:1190][2015-05-30T03:27:07]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [145C:1190][2015-05-30T03:27:07]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [145C:1190][2015-05-30T03:27:07]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [145C:1190][2015-05-30T03:27:07]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [145C:1190][2015-05-30T03:27:07]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0C2C:1040][2015-05-30T03:27:07]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\lucas123\AppData\Local\Temp\{92a4a190-24e5-4e07-aa28-b695415f96b4}\vcredist110_x86, error: 0x80070490.
      [0C2C:1040][2015-05-30T03:27:07]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [0C2C:1040][2015-05-30T03:27:10]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\lucas123\Downloads\vcredist_x86.exe
      [145C:1190][2015-05-30T03:27:10]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [145C:1190][2015-05-30T03:27:10]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [145C:1190][2015-05-30T03:27:10]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [145C:1190][2015-05-30T03:27:10]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [145C:1190][2015-05-30T03:27:10]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0C2C:1040][2015-05-30T03:27:10]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\lucas123\AppData\Local\Temp\{92a4a190-24e5-4e07-aa28-b695415f96b4}\vcredist110_x86, error: 0x80070490.
      [0C2C:01E8][2015-05-30T03:27:10]e000: Error 0x80070490: Failed while caching, aborting execution.
      [0C2C:01E8][2015-05-30T03:27:10]i330: Removed bundle dependency provider: {92a4a190-24e5-4e07-aa28-b695415f96b4}
      [0C2C:01E8][2015-05-30T03:27:10]i352: Removing cached bundle: {92a4a190-24e5-4e07-aa28-b695415f96b4}, from path: C:\Users\lucas123\AppData\Local\Package Cache\{92a4a190-24e5-4e07-aa28-b695415f96b4}\
      [0C2C:01E8][2015-05-30T03:27:11]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
       
    18. lucas123

      lucas123 New Member

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      but sometimes i can open it with the zip file but then the dungeon buddy says with every dungeon cant find script. and quest bot dont work
       
    19. CodenameG

      CodenameG New Member

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      if you need help, you need to make your OWN thread.
       
    20. lucas123

      lucas123 New Member

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      reply

      lol why make it so difficult for me? now i need to explain it all over when i just can say i have the same problem as him come on man ive paid for this
       
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