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  • Order has been cancelled, two times already?!

    Discussion in 'Honorbuddy Support' started by lhceist41, Jan 28, 2017.

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    1. lhceist41

      lhceist41 New Member

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      Hello!
      Four days ago, i ordered 2 HB Keys: 1x 1 Year 1 Session, 1x 1 Year 3 Sessions.
      Now, a few minutes ago, i got emailed that my orders have been cancelled, without any reasons why.
      I emailed the support and i know it'll probably take some days until they reply.
      I used to have one of the old lifetime keys which expired few weeks ago, in my case.
      I have no idea why it took Bossland four days to cancel my order and, more important for me, WHY?
      Any ideas?
       
    2. bambam922

      bambam922 Well-Known Member Moderator

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      What country are you purchasing from?
       
    3. lhceist41

      lhceist41 New Member

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      Germany through VPN (like everyone else from Germany i assume), so technically from UK.
      Worked for years, bought many Plugins, Botbases, Routines and Profiles through the Buddystore.
      But where i am from didn't really matter the past years though. Why should it matter now? :(
       
    4. bambam922

      bambam922 Well-Known Member Moderator

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      That's why your order is getting cancelled.
      We are not allowed by court order to sell to Germans.

      Sorry.
       
    5. lhceist41

      lhceist41 New Member

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      That was the same case back in 2013 and i could purchase it back then.
      So all money i paid for the Buddystore Products is worthless then?
      That kinda sucks man :(
       
    6. Aion

      Aion Well-Known Member Buddy Store Developer

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      So you instead want Bossland to get accused for breaching court orders and gets 250 000 euro fine, right?

      Since the 12th of January 2017 court ruling, obviously Bossland is taking active steps to prevent HB purchases from Germany, including VPN usage.
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      thread clsoed
       
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