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  • Banned 1/1 Overturned - Maybe

    Discussion in 'Ban Section - Ban Reports' started by brainysmurf, Mar 30, 2013.

    1. brainysmurf

      brainysmurf New Member

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      ***Notice of Account Closure***

      Account Name: WOW1

      Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")

      This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.

      Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.

      We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://us.battle.net/wow/en/services/anti-gold/

      The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

      If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html

      For any disputes of this action or further information on exploitative activity, please visit the Account Administration Overview and contact page here: http://us.battle.net/support/en/article/300515

      Regards,

      Customer Services
      Blizzard Entertainment
      http://us.battle.net/wow/en/

      ----------------------------------------------------------------------------------------

      This is the latest response from Customer Support:
      Thank you for your follow-up contact. An additional review of the previously communicated action taken against the World of Warcraft account (WoW1) on XXXXX has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.

      We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our In-Game Policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation.

      While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.

      We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.

      Blizzard Entertainment
      www.battle.net/support

      ----------------------------------------------------------------------------------------------------

      Although, I just logged into the account after a password change, and have access again.
       
    2. newb420

      newb420 New Member

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      better move your gold if u have any because they will most likely ban you again
       

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