Problem with Max sessions

Hi guys , im an old honorbuddy user , just come back on wow , want check if my buddy account still work on buddyauth but fail my password 5 times , so its lock from 2 days and support dont answer.
I buy another buddy account but its same email and still say max session when i want log on honorbuddy

 

can a moderator tell me when the buddyauth modo will come back ?

 

Please go to Buddyauth and register with the E-mail that you used when you purchased the bot and your key should be there.

If not, please send an email to support@thebuddyforum.com with your name, email, and payment information so that we can get the issue resolved.

 

My buddyauth account with email that i buy 2 account is locked and i already post on support@thebuddyforum.com to unlock this one no one answer , i waste my time....

 

it can take up to 72 hours for a reply, be patient.

 

72 hours to unlock an account ? Funny

 

72 hours for an e-mail response.

 

Have my response , can access to my auth account , but my problem still be here , when i launch Hb , said max session , after 30 sec waiting , said couldnt find wow process. and i kill all session in auth