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  • Problem with BuddyAuth and subsequently the Buddy Store!

    Discussion in 'Honorbuddy Support' started by Doeetright2, Sep 1, 2014.

    1. Doeetright2

      Doeetright2 New Member

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      I posted a while back about the issue I'm having and even sent an email to the webmaster of the site and I've heard nothing back. So here's my issue and I really hope you're able to help.

      I'm a buddy lifetimer from WAAAY back in the day, and I was a Glider before that. Sometime over the years it seems my email address stopped allowing me to log in, thankfully I still have my lifetime key so I can log in and use the product, I've been the only one to ever use the key and it's not something I purchased or sold via third party. It's my account, and I can't login to it anymore. I have to resort to creating this account instead.

      If I try a password reset it simply says my email is invalid. I've checked all my emails this way and nothing has been able to help. Just tell me what I need to do to prove it's me and help me get to where I can login to my account then hopefully use the buddy store.

      Please Help,
      Doeetright
       
    2. CodenameG

      CodenameG New Member

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      if you havent, register at Home Page - Buddy Auth Portal with the same e-mail you used during checkout. (accounts dont automatically get created) once you get logged in you should be able to view your key.
       
    3. Doeetright2

      Doeetright2 New Member

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      Sorry it took so long for me to respond. I've already registered, and I currently have my key. What I'm lacking is my logon info for Buddyauth, and when I try to do a password reset none of my emails work. (I registered a long time ago back when there was a user id and user password, and you guys rolled them into one) I tried registering just for the heck of it and it said username is already taken. Because it's taken by me... I can't use the buddy store which is where all profiles seem to be now without my buddyauth information. So tell me what I need to do please and thank you.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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    5. Doeetright2

      Doeetright2 New Member

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      Okay, I've emailed support, this is my second time doing so hopefully this time I get a response. Thanks for your help guys!
       
    6. CodenameG

      CodenameG New Member

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      you'll have to wait for an e-mail response back, we cannot help you on the forums with this issue.
       

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