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  • Buddyauth account locked

    Discussion in 'Honorbuddy Support' started by Xemafir, Sep 25, 2014.

    1. Xemafir

      Xemafir New Member

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      Hello there!

      I just send a mail, but trying this aswell to get a faster response. ( If possible )
      My account got locked due to too many wrong passwords, I couldn't remember the right password.

      I've send a mail with the e-mail adres attached to the account to support@thebuddyforum.com.

      Thanks in advance,
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Xemafir,

      Nice try, but the forum staff does not have access to the tools necessary to help with Authenticaiton Portal. You'll need to wait for the email response from the front office. Alternatively the Authentication Portal has a "password reset" feature, if you check the banner at the bottom.

      cheers,
      chinajade
       
    3. Xemafir

      Xemafir New Member

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      Yeah. I tried that - however it's giving me this:

      Login was unsuccessful. Please correct the errors and try again.
      This account is locked out because of too many invalid password attempts. Please contact support at support@thebuddyforum.com
       
    4. CodenameG

      CodenameG New Member

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      yea, we dont have access to that stuff. you'll have to wait for an e-mail back.
       

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