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  • I can't open HearthBuddy

    Discussion in 'Hearthbuddy Support' started by REKEMHARD, Jul 30, 2015.

    1. REKEMHARD

      REKEMHARD New Member

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      Whenever I click Login button after I paste my key, it deletes the HearthBuddy.exe and some folders that include my Logs file.
      I pressed it fast enough to get the latest log and it looks something like this:

      2015-07-30 16:17:01,758 [1] INFO CustomLogger (null) - [BotManager] MsBetweenTicks = 15
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. REKEMHARD

      REKEMHARD New Member

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      View attachment Hearthbuddy 9644 2015-08-06 16.45.txt

      EDIT:
      As I said it just disappears so I had to open the .exe again and quickly get in the .txt file so that I can copy paste the text inside. It wouldn't let me copy paste the actual file if that is a problem I will try to copy paste it to desktop.

      Thank you
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your key
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       

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