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    Discussion in 'Honorbuddy Support' started by Drufix, Nov 7, 2015.

    1. Drufix

      Drufix New Member

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    2. Drufix

      Drufix New Member

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      Other later thread are answered and not mine, can I please get an answer please?
       
    3. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Drufix,

      Please disable the streaming of all third-party products:

      If this repairs your problem, its now just a matter of isolating which one is mis-behaving.

      If disabling all third-party products does not resolve the problem, please show us a fresh log with everything disabled.

      cheers,
      chinajade
       
    4. Drufix

      Drufix New Member

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      Thank you Chinajade, I have disabled all of them and still says Checking for buddy store products, this may take a while this is a new log View attachment 5460 2015-11-07 23.00.txt
       
    5. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Drufix, and thank you for the fresh log.

      It looks like you've some remnants of a third-party Combat Routine in your Honorbuddy installation that is causing this failure.

      Please leave the Buddy Store products disabled for the meantime, and let's do a 'clean install' as described here:

      Fresh log from the clean install, if no joy, please.

      cheers,
      chinajade
       
      Last edited: Nov 8, 2015
    6. Drufix

      Drufix New Member

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      Since I have deleted the old downloaded file there is a still cache files that is preventing me from reinstalling new honorbuddy setup... I get this error Honorbuddy setup failed.
       
    7. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Drufix,

      Use the .zip file, and unpack it into a fresh directory.

      cheers,
      chinajade
       
    8. Drufix

      Drufix New Member

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      Hi, thank you so much Chinajade you have been very patient the problem is fixed I realized its not from the store streaming but a stream of a third party combat routine that have their own way of streaming their routine. Once I put that streaming folder it stopped working which made me realize its the issue I had from the start.
       
      chinajade likes this.

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