I have a problem to connect plzzzzzz

I have a problem to connect , always shows me this message: Please wait a few seconds while Honorbuddy initializes .

Try deleting the folder settings , but it did not me , please help.

 

There is a patch update, just wait and let buddy team do their thing.

 

Hi, Graker, and thanks for the log.

First try...
let's switch from DX11 to DX9, and restart the WoWclient. More info here:

BosslandGmbH:HelpDesk:Video driver problem​

cheers,
chinajade

 

i continued to have problems

I continued to have problems, and I have the client running under dx 9. I hope more than 10 minutes honorbudy not connected. View attachment 10600 2015-11-16 18.18.txt

 

Hi again, Graker, and sorry that didn't get you going.

The next two things to try...
Follow the "Repairing it manually" section of this article:

BosslandGmbH:HelpDesk:Missing Dependencies​

If no joy, its time to look for interfering programs:

BosslandGmbH:HelpDesk:AntiVirus Interference​

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

Another fresh log, if none of these work, please.

cheers,
chinajade

 

Now I get a message just to start indicating : Authentication failed.
Unable to connect to Buddy servers.

Disable antivirus and run the client as administrator

 

problem persists

I open the 32-bit wow , now follows the same message : Please wait a few seconds while Honorbuddy initializes .

run as administrator honorbudy the launcher does not work me tells me that MSVCP110.dll missing from performing the first step that showed me uninstall certain programs, but if you run the client is no launcher , runs smoothly and on the other side wow I open my client . I showed them the log.

Thank you very much and please help View attachment 5996 2015-11-16 19.35.txt

 

The problem is solved the launcher with your last answer, but it still does not connect and stay in the infinite message : Please wait a few seconds while Honorbuddy initializes .

down the window honorbudy tells me : Checking for Buddy Store products . This May take a while .

Do not know if this can clarify something but what if indicated by aid .

 

Hi, Graker,

It appears you have several layers of failure going on with your system. We've eliminated the first few, but we'll need to see a fresh log to see what needs to be addressed next.

cheers,
chinajade

 

This is the new log file , I hope I can give a solution thank you very much


View attachment 2556 2015-11-16 22.42.txt

 

Hi again, Graker, and thanks for the log.

Your latest issue now seems to be corrupted caches. This article will guide you through clearing them:

Honorbuddy:HelpDesk:Cache corruption problems​

Specifically, the Buddy Store cache is the problem, but they all should be cleaned in the process.

Another fresh log please, if still no joy.

cheers,
chinajade

 

We continue with the same proble View attachment 6304 2015-11-16 23.00.txt m but folders APPDATA have only : indicating Meshes folder , I attach the logs , by the way after installing the pack which gave me his friend , something I need to install and run that leaves me BTF4 .

 

Hi again, Graker, and sorry we're still having problems.

Let's try a 'clean install', as described here:

Honorbuddy:HelpDesk:"Clean installing" Honorbuddy​

Put the new install into a C:/Honorbuddy/ folder please. Also, be certain you run the install with Windows Administrator privileges (right-click and "Run as Administrator").

If no joy, PM your key to Tony, and reference this thread in the PM also.

cheers,
chinajade

 

We continue without joy.

it facilitated the log of the new installation I'm a little desperate

View attachment 3676 2015-11-16 23.36.txt

 

had the same problem. deleted my settings and routines folder.. cant understand why that did the trick

 

hello????

 

Hi again, Graker,

We assume you PM'd your Honorbuddy key to Tony, and now we are just waiting on him.

cheers,
chinajade