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  • Authentication failed. Unable to connect to Buddy servers.

    Discussion in 'Honorbuddy Support' started by hsyndrnl, Jan 25, 2016.

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    1. hsyndrnl

      hsyndrnl New Member

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    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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    3. hsyndrnl

      hsyndrnl New Member

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      here it is
       

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    4. hsyndrnl

      hsyndrnl New Member

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      and i must tell this too i cant see the enter your key part
       
    5. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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    6. hsyndrnl

      hsyndrnl New Member

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      i make this steps before i still have this prob. here the fresh log.
       

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    7. hsyndrnl

      hsyndrnl New Member

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      when i try the setup 4.5.1 it says '' its already installed in your pc '' i cant delete it
       
    8. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Hsyndrnl, and thanks for the fresh log.

      Okay, Windows 10 sometimes generates problems like this. We assume you followed the rest of the steps?

      If you completed the previous task to the end, let's try a clean install of Honorbuddy by carefully following the steps here:

      cheers,
      chinajade
       
    9. hsyndrnl

      hsyndrnl New Member

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      okey i make this clean setup thing what next :)
       
    10. hsyndrnl

      hsyndrnl New Member

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      the new log here it is and my pc is not windows 10 yet im not upgreade it am i do this ?
       

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      Last edited: Jan 25, 2016
    11. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Hsyndrnl,

      This should've resolved the issue for you the first time around. The System.BadImageFormatException exception being thrown most certainly look like a problem with your .NET framework.

      If you are not running Windows 10, we don't understand why you couldn't remove the .NET 4.5 framework. Unless you lacked the Windows administrative privileges to make such updates.

      At this point, we're out of ideas. We'll have to wait for Tony to have a look, and see if he has any more. While we're waiting for Tony, you might try again to do the steps we recommended above.

      cheers,
      chinajade
       
      Last edited: Jan 25, 2016
    12. hsyndrnl

      hsyndrnl New Member

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      when tony comes actually ?
       
    13. hsyndrnl

      hsyndrnl New Member

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      anyone gonna help me pls i w8 for hours pls
       
    14. hsyndrnl

      hsyndrnl New Member

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      Authentication failed. Unable to connect to Buddy servers

      im trying to fix this error like 8 hours but i cant its gonna be really bored for me just anyone connect my pc with teamweiver and fix this prob pls i really need this
       
    15. hsyndrnl

      hsyndrnl New Member

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      im still here please anyone fix this error :/
       
    16. hsyndrnl

      hsyndrnl New Member

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      im so bored about this prob. i gues i never gonna buy again
       
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will check it asap
       
    18. hsyndrnl

      hsyndrnl New Member

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      i send it
       
    19. hsyndrnl

      hsyndrnl New Member

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      im still waiting in skype
       
    20. Tony

      Tony "The Bee" Staff Member Moderator

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      fixed!


      closed
       
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