I have tried everything suggested in other similar posts. I am running Windows 7, SP1. View attachment 2016-08-11_T22_40_36.txt View attachment 2016-08-11_T22_40_36.txt This is what Windows shows when it crashes: "Files that help describe the problem: C:\Users\home\AppData\Local\Temp\WER79C1.tmp.WERInternalMetadata.xml C:\Users\home\AppData\Local\Temp\WER8565.tmp.appcompat.txt C:\Users\home\AppData\Local\Temp\WER8641.tmp.mdmp Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt"
remove: - microsoft visual c++ 2005-2015 x86 redistributable restart your pc, download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip run them as administrator. after wizard installation is done, run windows update. And install all updates for .net & c++ install https://www.thebuddyforum.com/BuddyWizard.exe install https://www.microsoft.com/en-us/download/details.aspx?id=52982 restart