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  • 2 Accounts banned tonight

    Discussion in 'Ban Section - Ban Reports' started by scarletfire, Dec 6, 2012.

    1. scarletfire

      scarletfire Member

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      1)Were you using Honorbuddy, Gatherbuddy or both on the account? Gatherbuddy

      2)If so, when was the last time?: Last night 12/5/2012

      3)What profile were you using?: [GB2] [Gatherit] Silkweed Only Insane Farm & [GB2] Kun Lai Summit Herb-Mining

      4)What combat class were you using? if None Just put Default then the Classname: CLU & Singular

      5)What plugins are you using?: HBRelog Helper

      6)How many hours per day did you bot for?: 8

      6.5)What honest percentage of time did you supervise your bot? 10%

      7)How many auctions per day did you have?: next to none. did all sales in trade

      8)Did you Use Any Other Bots, Hacks, or Mods? No

      9)Was your account involved in gold selling? No

      10)EU or US realm? US
       
    2. scarletfire

      scarletfire Member

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      Just to follow up. Got off the phone with them. "They don't help with these kinds of issues". Which is BS. I was told to appeal. After getting this reply to my ticket. I'm not even going to bother.

      This is the latest response from Customer Support:
      Greetings,

      Thank you for your follow-up contact. An additional review of the previously communicated action taken against the World of Warcraft accounts (xxx) and (xxx) on (xxxx@xxx.com) has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.

      These accounts were closed after evidence was produced indicating one or more characters on the accounts were found to be using an unauthorized cheat program. These programs provide character benefits that are not achievable in the World of Warcraft through normal means. Such benefits include, but are not limited to, character automation (also known as "botting"), increased speed, teleportation, or running through walls/boundaries. These types of programs offer an unfair advantage over other players and supersede the intended limits of the game.

      We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use) and our In-Game Policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation.

      While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.

      We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.

      Regards,

      Blizzard Entertainment
      http://battle.net/support

      How does a ticket status changed to ?Resolved??
      -By you. You can mark a ticket as ?Resolved? if you are satisfied with the answer provided in the ticket.
      -By our system. Our system will automatically resolve tickets that have a status of ?Answered? or "Need Info" for more than 7 days.
      -By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as ?Resolved? after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.

      What can I do next?
      - Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/xxxx>.

      What if the problem happens again?
      You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."

      Regards,

      The Customer Support Team
      Blizzard Entertainment



      Hope you guys have better luck than me. Moving on to my backup accounts now
       
    3. colloo

      colloo New Member

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      it seem that the ban wave touch only US after have checked 10-12 posts.....
       
    4. Trickey

      Trickey New Member

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      Lol. I've only seen people from US who's getting a ban. No one from EU yet.. Wired.. XD
       

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