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  • Black Screen Of Death

    Discussion in 'Honorbuddy Support' started by givemhell, Jun 24, 2014.

    1. givemhell

      givemhell Member

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      has anyone else ask/talk about this?

      seems to only happen when im botting
      1st screen will go black
      2nd screen stays the same for about 2-3 secs then goes black
      audio loops extremely fast til i power off the computer and power back on

      id love to provide a log but the whole pc locks up, there is no log

      im not 100% sure its HB i think its my SSD [its a first gen i expect problems]
      both wow and HB are stored on the SSD but thats it,

      my os wouldn't even fit on the thing with wow -_-
      so reboots are so fucking long even with my i7
       
      Last edited: Jun 24, 2014
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      there should be a log file stored under logs folder
       
    3. givemhell

      givemhell Member

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      pcs cant read or write data when locked up
      i can only assume Hb can write the log file til the point of the crash then cuts off or shortly before the crash its cuts

      if im wrong il sort through my logs but every other program in my pc does not save its settings when it crashs
      wow addon changes revert as well as UI settings to previous launch settings
      notepad++ doesn't save any changes and settings revert to previous launch settings
      i just dont see how HB would act any different during an entire pc lockup

      i was right just checked the logs and their cutoff
       
      Last edited: Jun 24, 2014
    4. givemhell

      givemhell Member

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      this is the only log i have with an error around the time of the crash im not sure if they are related
       

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    5. Tony

      Tony "The Bee" Staff Member Moderator

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      you cant have your machine locked while running Hb if thats what you mean
       
    6. givemhell

      givemhell Member

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      no...not at all

      During botting after a random period of time (from 1 to 45 minutes) the game will freeze and the screen will go blank. the computer freezes and a hard reset is required.
      I also noticed that the keyboard had froze up and NumLock was stuck too, so the computer locked up. However it didn't blue screen or turn off the computer, the screen was just black and unresponsive.

      it is not my power save settings checked those
       
      Last edited: Jun 25, 2014
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure your OS and your drivers are updated,you can run a mem test as well


      also check if you have any of those programs listed here installed

      Help Desk - Page 3
       

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