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  • Invalid Session every few hours

    Discussion in 'Honorbuddy Forum' started by Tayhatsu, Sep 14, 2014.

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    1. Tayhatsu

      Tayhatsu Member

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      for about a week or more, every few hours, HB closes with an error:
      Code:
      [16:59:04.195 Q] Bot stopping! Reason: Auth Session is invalid
      [16:59:04.195 Q] Invalid Session
      [16:59:04.200 Q] Shutting down in 20 seconds
      just I have this problem?
       
    2. harryparris

      harryparris Member

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      Having the same problem
       
    3. HB5781N08

      HB5781N08 New Member

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      I am also having this problem.....even tried clean install
       
    4. AknA

      AknA Well-Known Member Buddy Store Developer

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      Make a post in support section and include a full log and they will be able to help you.
       
    5. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, All,

      This problem isnetwork connectivity being lost to the Buddy Authentication server while Honorbuddy was running. This happens from time-to-time, and the causes that jump immediately to mind include:
      • AV update has goobered something
      • Firewall update has goobered something
      • Wireless router needs rebooting, or firmware update, or overloaded by P2P or other apps running behind it.
      • It could also be a regional thing with the ISP
      The problem will be on your end, or with your ISP. Although your fingerprint of the problem is slightly different, this article identifies the places you can check:

      The Authentication server is a highly-available platform connected with several large-bandwidth Internet connections. We know the problem does not lie there; otherwise, there would be thousands of reports in the forum rather than a handful. It is possible this could be a 'regional' thing with one of the ISP backbones between you and the Auth server.

      The problem will most definitely be on your end. Since this is a problem you must chase or isolate, we are closing this thread.

      cheers,
      chinajade
       
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