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    • Crashing after starting up

    Discussion in 'Hearthbuddy Support' started by kwakamole, Sep 23, 2014.

    1. kwakamole

      kwakamole New Member

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      When i try to run the program it instant crashes and wont work, please help. :(
      Thank you in advance.
       

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      kwakamole, Sep 23, 2014
      #1
    2. torin555

      torin555 Member

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
      Last edited: Sep 23, 2014
      torin555, Sep 23, 2014
      #2
    3. kwakamole

      kwakamole New Member

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      Thank you for the reply but i tried everything you said except for the m visual c++ 2012 because i cant find it anywhere on my computer. But after i run the wizard it tells me that i already got it installed. (I'm sorry but i don't know much about computers), could you tell me where i can find these files?
       
      kwakamole, Sep 24, 2014
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      just uninstall what you found on that list and proceed to the next step
       
      Tony, Sep 24, 2014
      #4
    5. kwakamole

      kwakamole New Member

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      It's finally working now :), thank you for all the help.
       
      kwakamole, Sep 24, 2014
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome :)
       
      Tony, Sep 25, 2014
      #6

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