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  • Element not found

    Discussion in 'Honorbuddy Support' started by Simon1900, Nov 20, 2014.

    1. Simon1900

      Simon1900 New Member

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      Can't install honorbuddy... Says all the time: Element not found. Have Visual 2013 installed and i don't think i have any programs in the way. Worked to install it just a few days ago but at that point it didn't start up so i tried reinstall it.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. Simon1900

      Simon1900 New Member

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      [1E18:0574][2014-11-20T13:56:05]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Simon\Downloads\Honorbuddy Installer v2.5.12061.757 (5).exe, cmdline: ''
      [1E18:0574][2014-11-20T13:56:05]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [1E18:0574][2014-11-20T13:56:05]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Simon\AppData\Local\Temp\Honorbuddy_20141120135605.log'
      [1E18:0574][2014-11-20T13:56:05]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Simon\Downloads\Honorbuddy Installer v2.5.12061.757 (5).exe'
      [1E18:0574][2014-11-20T13:56:05]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [1E18:0574][2014-11-20T13:56:06]i100: Detect begin, 3 packages
      [1E18:0574][2014-11-20T13:56:06]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [1E18:0574][2014-11-20T13:56:06]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
      [1E18:0574][2014-11-20T13:56:06]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [1E18:0574][2014-11-20T13:56:06]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [1E18:0574][2014-11-20T13:56:06]i101: Detected package: NetFx451Web, state: Present, cached: Complete
      [1E18:0574][2014-11-20T13:56:06]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [1E18:0574][2014-11-20T13:56:06]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [1E18:0574][2014-11-20T13:56:06]i199: Detect complete, result: 0x0
      [1E18:1CA8][2014-11-20T13:56:20]i000: Setting string variable 'InstallFolder' to value 'C:\HB awd'
      [1E18:0574][2014-11-20T13:56:21]i200: Plan begin, 3 packages, action: Install
      [1E18:0574][2014-11-20T13:56:21]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [1E18:0574][2014-11-20T13:56:21]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
      [1E18:0574][2014-11-20T13:56:21]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [1E18:0574][2014-11-20T13:56:21]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Simon\AppData\Local\Temp\Honorbuddy_20141120135605_0_vcredist110_x86.log'
      [1E18:0574][2014-11-20T13:56:21]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Simon\AppData\Local\Temp\Honorbuddy_20141120135605_1_Honorbuddy_rollback.log'
      [1E18:0574][2014-11-20T13:56:21]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Simon\AppData\Local\Temp\Honorbuddy_20141120135605_1_Honorbuddy.log'
      [1E18:0574][2014-11-20T13:56:21]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [1E18:0574][2014-11-20T13:56:21]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [1E18:0574][2014-11-20T13:56:21]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [1E18:0574][2014-11-20T13:56:21]i299: Plan complete, result: 0x0
      [1E18:0574][2014-11-20T13:56:21]i300: Apply begin
      [1E60:1DF0][2014-11-20T13:56:23]i360: Creating a system restore point.
      [1E60:1DF0][2014-11-20T13:56:36]i361: Created a system restore point.
      [1E18:0574][2014-11-20T13:56:36]i000: Caching bundle from: 'C:\Users\Simon\AppData\Local\Temp\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\.be\Honorbuddy Installer v2.5.12061.757.exe' to: 'C:\Users\Simon\AppData\Local\Package Cache\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\Honorbuddy Installer v2.5.12061.757.exe'
      [1E18:0574][2014-11-20T13:56:36]i320: Registering bundle dependency provider: {a9caf46f-ad3b-4060-a9c6-656c4848fea7}, version: 2.5.12061.757
      [1E18:1E6C][2014-11-20T13:56:36]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Simon\Downloads\vcredist_x86.exe
      [1E18:1E6C][2014-11-20T13:56:36]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Simon\Downloads\'
      [1E60:0710][2014-11-20T13:56:36]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E60:0710][2014-11-20T13:56:36]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E60:0710][2014-11-20T13:56:36]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E60:0710][2014-11-20T13:56:36]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E60:0710][2014-11-20T13:56:36]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E18:1E6C][2014-11-20T13:56:36]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Simon\AppData\Local\Temp\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\vcredist110_x86, error: 0x80070490.
      [1E18:1E6C][2014-11-20T13:56:36]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1E18:1E6C][2014-11-20T13:56:39]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Simon\Downloads\vcredist_x86.exe
      [1E60:0710][2014-11-20T13:56:40]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E60:0710][2014-11-20T13:56:40]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E60:0710][2014-11-20T13:56:40]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E60:0710][2014-11-20T13:56:40]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E60:0710][2014-11-20T13:56:40]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E18:1E6C][2014-11-20T13:56:40]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Simon\AppData\Local\Temp\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\vcredist110_x86, error: 0x80070490.
      [1E18:1E6C][2014-11-20T13:56:40]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1E18:1E6C][2014-11-20T13:56:43]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Simon\Downloads\vcredist_x86.exe
      [1E60:0710][2014-11-20T13:56:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E60:0710][2014-11-20T13:56:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E60:0710][2014-11-20T13:56:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E60:0710][2014-11-20T13:56:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E60:0710][2014-11-20T13:56:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E18:1E6C][2014-11-20T13:56:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Simon\AppData\Local\Temp\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\vcredist110_x86, error: 0x80070490.
      [1E18:0574][2014-11-20T13:56:43]e000: Error 0x80070490: Failed while caching, aborting execution.
      [1E18:0574][2014-11-20T13:56:43]i330: Removed bundle dependency provider: {a9caf46f-ad3b-4060-a9c6-656c4848fea7}
      [1E18:0574][2014-11-20T13:56:43]i352: Removing cached bundle: {a9caf46f-ad3b-4060-a9c6-656c4848fea7}, from path: C:\Users\Simon\AppData\Local\Package Cache\{a9caf46f-ad3b-4060-a9c6-656c4848fea7}\
      [1E18:0574][2014-11-20T13:56:43]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
       
    4. CodenameG

      CodenameG New Member

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    5. Simon1900

      Simon1900 New Member

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      Working now! Thanks :D So i should then download the zip next time?
       

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