I got this letter this afternoon after I had created 5 bnet accounts and paid for 5 battlechest the night before. Code: Greetings, This notice is being sent to inform you that we are unable to successfully process the recently requested electronic upgrade for World of Warcraft account *******@gmail.com. As such, this account has been set to the account type which it was at before the electronic upgrade and no charges have been processed for this. In addition, in order to protect the security of both this World of Warcraft account and your payment method we have disabled access to this account to prevent potential abuse. Please contact the Blizzard Billing Support department by telephone via the phone numbers provided at http://eu.battle.net/support/en/article/200502 for further assistance. Please note that due to security concerns we will be unable to assist you via email. We apologize for the inconvenience this may cause and thank you for your patience in this matter. Regards, Customer Services Blizzard Entertainment Europe http://eu.battle.net/wow/en/ My question is if I can still use these same accounts, or if I can even pay for them again with the same payment method? How should I go about this? I have made 5 accounts quickly after eachother in the past with no problem, same payment method. I have already lvled a char to lvl15 on each account so it would be a waste to throw these away.
I have bought 1 battlechest now for 1 account... it worked but now it says "frozen" @account status :S so I guess all 5 accounts are locked in some way now? better to start with 5 new bnets?
frozen means no game time etc your gunna have to speak with customer support, they wont say anything if anything they will help raf'in aint against their tos
they said I can only call them regarding this issue, cant be arsed to call 5 times... 5 new bnets it is
I am totally confused.... this account that said "frozen" like 20mins ago now is "active" again? should i use them? or are they locked/flagged in some way?
I had this too , after leveling up to 60 they closed the account with the same message you wrote in first post
Alright... I have made 5 new accounts and lvled them to 15 again, paid for them 10minutes between each payment... almost 24h after I paid.... i just got these emails again Greetings, This notice is being sent to inform you that we are unable to successfully process the recently requested electronic upgrade for World of Warcraft account. As such, this account has been set to the account type which it was at before the electronic upgrade and no charges have been processed for this. In addition, in order to protect the security of both this World of Warcraft account and your payment method we have disabled access to this account to prevent potential abuse. Please contact the Blizzard Billing Support department by telephone via the phone numbers provided at http://eu.battle.net/support/en/article/200502 for further assistance. Please note that due to security concerns we will be unable to assist you via email. We apologize for the inconvenience this may cause and thank you for your patience in this matter. Regards, Customer Services Blizzard Entertainment Europe Continue to World of Warcraft® I have no idea how I should start 5 new account now... they are onto me ...
