World of Warcraft -- Account Closure Notification -- Exploitative Activity Found

***Notice of Account Closure***

Account Name: WOW1

Reason for Closure: Terms of Use Violation -- Exploitative Activity: Abuse of the Economy

This account was closed because one or more characters were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for "real-world" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy.

Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.

We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: Impact of Buying Gold - Shop - World of Warcraft

The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at Blizzard Entertainment:Blizzard Legal Documentation. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html

For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: How to Appeal Suspensions and Closures - Battle.net Support

Regards,

Customer Services
Blizzard Entertainment
http://us.battle.net/wow/en/

Sad part is that I just logged into the account to get my characters to level up from 85 - 86 as a group in Jade Forrest, before putting them onto a 2hr window not more than 2 running at a time farming location and I walked away from the computer and came back to all "5" windows with this message.. I was running 2 sets of crew. One at night and 1 during the day.. This was the day crew, the night crew has been off line for the last 24 hours and I will not start botting on them till tomorrow (1/1/2015).

I gave them this message hopefully it will work to get me unbanned.. then I will just bot them for 1 - 2 hours each with a 4 - 6 hour break between bottings.


"My friends and I have been leveling together to get to level 90 so that we can start to quest and do old school instances and raiding.. We have not traded any gold with anybody for real life money... I am not sure why this has caused us to be banned. There was nor has their ever been any illegal activities on this account. We play during the day for about 10hrs or so, running countless dungeons as a dungeon generates levels at a much faster pace we have found than doing quests over and over again. Please allows us to continue to play this game."

 

Dear XYZ,

The status of your Customer Support ticket #49024891 has changed to “Answered.”

You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/49024891>

If you can’t click the link above, copy and paste the entire URL into your browser.

This is the latest response from Customer Support:
Greetings,

Thank you for your follow-up contact regarding the account WoW1. This account was closed after evidence was produced indicating one or more characters on the account were found to be using an unauthorized cheat program. These programs provide character benefits that are not achievable in the World of Warcraft through normal means. Such benefits include, but are not limited to, character automation (also known as "botting"), increased speed, teleportation, or running through walls/boundaries. These types of programs offer an unfair advantage over other players and supersede the intended limits of the game.

As a result of this determination and the harmful nature of unauthorized programs on the game environment, the action taken against this account will not be reversed. Please understand that we do not reach this decision lightly. This action has been taken in accordance with our Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use).

In addition, you are responsible for any unauthorized cheat software found to be running in conjunction with World of Warcraft, regardless of the location and ownership of the computer used to log into the service. Please remember to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor of whom you are a parent or guardian. The security of your account rests with you.

As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at How to Appeal Suspensions and Closures - Battle.net Support.

We apologize for any inconvenience this may have caused and hope we have addressed any concerns you may have had. Please let us know if we can be of further assistance to you.

What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.

What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.

If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.

Regards,

The Customer Support Team
Blizzard Entertainment

If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>

 

I really hope you didnt post your actual support ticket # here

 

Why? Is he going to get double banned?

 

it could hurt chance of appeal or secure a permaban. I'd be surprised if they dont look at these.