Honorbuddy would crash to desktop immediately after login each time I would try to open it. So I uninstalled honorbuddy and attempted to reinstall from the .exe installation file. However, the installation fails. I get the following error: "Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. Fore more information see the log file. 0x80070490 - Element not found." Any ideas? Here is the log: [27D8:1414][2015-04-25T20:35:30]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\Downloads\Honorbuddy Installer.exe, cmdline: '' [27D8:1414][2015-04-25T20:35:30]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530.log' [27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\Honorbuddy Installer.exe' [27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy' [27D8:1414][2015-04-25T20:35:31]i100: Detect begin, 3 packages [27D8:1414][2015-04-25T20:35:31]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1' [27D8:1414][2015-04-25T20:35:31]i000: Setting string variable 'NETFRAMEWORK45' to value '379893' [27D8:1414][2015-04-25T20:35:31]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [27D8:1414][2015-04-25T20:35:31]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [27D8:1414][2015-04-25T20:35:31]i101: Detected package: NetFx451Web, state: Present, cached: None [27D8:1414][2015-04-25T20:35:31]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [27D8:1414][2015-04-25T20:35:31]i101: Detected package: Honorbuddy, state: Absent, cached: None [27D8:1414][2015-04-25T20:35:31]i199: Detect complete, result: 0x0 [27D8:08F0][2015-04-25T20:35:47]i000: Setting string variable 'InstallFolder' to value 'F:\Programs\Honorbuddy' [27D8:1414][2015-04-25T20:35:48]i200: Plan begin, 3 packages, action: Install [27D8:1414][2015-04-25T20:35:48]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [27D8:1414][2015-04-25T20:35:48]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true. [27D8:1414][2015-04-25T20:35:48]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_0_vcredist110_x86.log' [27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_1_Honorbuddy_rollback.log' [27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_1_Honorbuddy.log' [27D8:1414][2015-04-25T20:35:48]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [27D8:1414][2015-04-25T20:35:48]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [27D8:1414][2015-04-25T20:35:48]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [27D8:1414][2015-04-25T20:35:48]i299: Plan complete, result: 0x0 [27D8:1414][2015-04-25T20:35:48]i300: Apply begin [24F8:25CC][2015-04-25T20:35:50]i360: Creating a system restore point. [24F8:25CC][2015-04-25T20:36:00]i361: Created a system restore point. [27D8:1414][2015-04-25T20:36:00]i000: Caching bundle from: 'C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Jacob\AppData\Local\Package Cache\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\Honorbuddy Installer.exe' [27D8:1414][2015-04-25T20:36:00]i320: Registering bundle dependency provider: {c43d3acd-ecb5-4071-a098-22d88345cbb1}, version: 2.5.13765.784 [27D8:2E98][2015-04-25T20:36:00]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe [27D8:2E98][2015-04-25T20:36:00]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Downloads\' [24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [24F8:0EF0][2015-04-25T20:36:00]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [27D8:2E98][2015-04-25T20:36:00]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490. [27D8:2E98][2015-04-25T20:36:00]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [27D8:2E98][2015-04-25T20:36:03]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe [24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [24F8:0EF0][2015-04-25T20:36:03]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [27D8:2E98][2015-04-25T20:36:03]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490. [27D8:2E98][2015-04-25T20:36:03]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [27D8:2E98][2015-04-25T20:36:06]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe [24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [24F8:0EF0][2015-04-25T20:36:06]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [27D8:2E98][2015-04-25T20:36:06]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490. [27D8:1414][2015-04-25T20:36:06]e000: Error 0x80070490: Failed while caching, aborting execution. [27D8:1414][2015-04-25T20:36:06]i330: Removed bundle dependency provider: {c43d3acd-ecb5-4071-a098-22d88345cbb1} [27D8:1414][2015-04-25T20:36:06]i352: Removing cached bundle: {c43d3acd-ecb5-4071-a098-22d88345cbb1}, from path: C:\Users\Jacob\AppData\Local\Package Cache\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\ [27D8:1414][2015-04-25T20:36:06]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
remove: - microsoft .net framework 4 client profile - microsoft .net framework 4 extended - microsoft visual c++ 2010 x86 redistributable - microsoft visual c++ 2012 x86 redistributable restart your pc, download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip run them as administrator. after wizard installation is done, run windows update. And install all updates for .net & c++ restart