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    Discussion in 'Honorbuddy Support' started by thedoors55, May 4, 2015.

    1. thedoors55

      thedoors55 New Member

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      I've been using HB all morning but now when I try to open it, it says Windows has encourter an error and just close the program. If I try to re-open it, HB tells me max session, trying to reconnect in 30sec, and when the 30sec is gone, the Windows thingy make the program close.

      Any solutions on that one? I don't think I can link a log because I cant even connect.

      Thanks
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. thedoors55

      thedoors55 New Member

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      logs doesnt say anything..
       

      Attached Files:

    4. Tony

      Tony "The Bee" Staff Member Moderator

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      maybe for you but not for us




      remove:

      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    5. thedoors55

      thedoors55 New Member

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      Do I also remove the 2013 x86 redistributable one?
       
    6. CodenameG

      CodenameG New Member

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      Go to Programs and Features, in your windows Control panel.
      Look for:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.x
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      and Uninstall them if they are installed.
      Restart your PC.


      install this
      https://www.thebuddyforum.com/relea...-dependency-wizard-post704565.html#post704565


      and this
      Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center


      run both as administrator.
      after the both installs are completed, run windows update. And install all updates for .net & c++
      Then do one last restart.
       
    7. thedoors55

      thedoors55 New Member

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      Quote Originally Posted by Tony View Post
      maybe for you but not for us




      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart


      Thanks! It's working now!
       
    8. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       

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