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    • you blocked my account cause I don't remember my last password? lol

    Discussion in 'Honorbuddy Support' started by remedios, May 8, 2015.

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    1. remedios

      remedios New Member

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      Okei ehm I don't remember my password for buddyauth so it blocked me to try attempt more.......

      unblock my account ill probly remember it if I try all my password...........

      I did a recovery password in January and I chenged it... but I still have the E-mail recovery password if needed
       
      Last edited: May 8, 2015
      remedios, May 8, 2015
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    2. remedios

      remedios New Member

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      This account is locked out because of too many invalid password attempts. Please contact support at support@thebuddyforum.com...........................
       
      remedios, May 8, 2015
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    3. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      ^This^ is correct. Its standard security procedure to lock accounts when people are entering too many wrong passwords. As, this is a common technique used by the hackers.

      Neither the Support Team, nor the Forum Moderators, have access to your account information. You will need to contact the email address you were given.

      cheers & thread closed,
      chinajade
       
      chinajade, May 8, 2015
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