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    • Error when launching HB

    Discussion in 'Honorbuddy Support' started by tigeroscar, Jun 2, 2015.

    1. tigeroscar

      tigeroscar New Member

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      Hi,

      I'm getting an error when launching HB. As soon as WOW logs in the HB icon dissapears and a message appears that states HB has stopped working.

      I have tried to reinstall a few times now.

      Any idea's
       
      tigeroscar, Jun 2, 2015
      #1
    2. codeman

      codeman New Member

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      this can be caused by a number of things but to be sure please attach your log to the forum like this
       
      codeman, Jun 2, 2015
      #2
    3. Thecamel

      Thecamel Community Developer

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      Try a compete removal of .net and install the required versions
       
      Thecamel, Jun 2, 2015
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Jun 2, 2015
      #4
    5. tigeroscar

      tigeroscar New Member

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      Cant get HB installed properly.

      Hey, Still having problems, Tried deleting & resinstalling the c++ and framework.
       

      Attached Files:

      tigeroscar, Jun 2, 2015
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer plz
       
      Tony, Jun 2, 2015
      #6

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