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  • Authentication failed. Unable to connect to Buddy servers.

    Discussion in 'Honorbuddy Support' started by smartie, Jun 11, 2015.

    1. smartie

      smartie Banned

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      Hey Support team,

      i get this error every time i try to start hb.

      I loaded the latest version of the bot from the forums and didnt added any plugins/routines.

      My antivirus is disabled and i have no firewall so this cant be the issue.
      I can connect to the buddystore and to the buddyauth via browser without any problems...

      here is my log View attachment 6688 2015-06-11 17.15.txt

      Also i saw the process (honorbuddy.exe) was still in tasm manager and i had to close it their on my own

      The bot was running fine 1 week ago as i last tested the bot
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. smartie

      smartie Banned

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      fixed the problem...

      thx tony
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       

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