Sooo today, I received envelope from France, containing a letter and CD. I asked them to send the personal information by email, but I quess burning 5MB of data is easier for them Important parts from the letter: We are contacting you because your request for personal data..... Reminding me I breached ToS and EULA and that the suspension is justified by their findings. No mention about monitoring RAM or whatever. Reminding me my account will be available in November. According to my right to access my personal data, there is a CD. Because it is costly, login informations covers only last 14 months. They could send all login history for "reasonable fee". I can consult their private policy on web, should I have any aditional information about data processing and transmission. Now, the CD contains PDF and XLS with same data. Information there is organized into sections with this info: SOME data have no value, i marked SOME (mostly interesting ones) of them as - empty. I may not have some of them filled in, so some of them are not marked as empty because they may have them for others, just not for me. I wrote notes to some lines specifiing how the data looks Battle.net account sheet: account email id (some number, I quess their internal identification) region language Parental Controls Enabled Parental Controls Email Secret Question Secret Answer (real answer in plaintext, security hurr durr...) Authenticator (number) Dial-in Authenticator - empty Real Id Enabled Share with Facebook Friends Show in Friends of Friends Contact Information First Name Last Name Date Of Birth Street Street2 City State Postal Code Country Phone Phone Extension Shipping Profiles Label Title First Name Last Name Street Street 2 City State Postal Country Gender Phone Phone Extension Payment Profiles Label First Name Last Name Street Street 2 City State Country Phone Created Payment Method Payment Account (N/A for paypal, I dont have CC stored on Bnet) Payment Method Expiration Issue Number ("0" for paypal) Licenses Name Account Name Description Claimed Expiration Key LegacyKey This contains online store purchases (mounts, pets and "reward pets" like Penguin and Core Pup for authenticator) Referral History Claimed Expriation Free Month Friend Account Id Issued Key Link Expiration Link Status Mount Character Name Mount Claimed Date Mount Earned Date Mount Realm Name Referrer Account Id Referrer Account Name Status (upgraded/trial/open) Online Store Transactions Purchase Date Cost Product Names Payment Expiration Payment Method Tax Amount this section contain game licences, game token activations, paid faction changes, paid transfers, physical goods purchases (authenticators) Character Transfer History Purchase Date Batch Id Character Id Character Name Batch Status Code Completed Cost Currency Initiated New Game Account Id New Realm Order Id Original Game Account Id Original Realm Payment Account Payment Date Payment Expiration Payment Method Payment Status Refund Amount Refund Date Tax Amount Transaction Id Character Transfer History Purchase Date Batch Id Character Id Character Name Batch Status Code Completed Cost Currency Initiated New Game Account Id New Realm Order Id Original Game Account Id Original Realm Payment Account - empty Payment Date - empty Payment Expiration - empty Payment Method - empty Payment Status (Submitted/???) Refund Amount Refund Date Tax Amount Transaction Id Here are all character transfers, including free migration Faction Change History Purchase Date New Character Name Original Character Name Batch Id Batch Status Code Completed Cost Currency Initiated Game Account Id Realm Order Id Payment Account (last 4 digits of CC) Payment Date Payment Expiration (CC expiration MMYY) Payment Method ("MC" as mastercard) Payment Status (shipped) Refund Amount Refund Date Tax Amount Transaction Id Each wow account sheet: Account ("ID#X", WoW1 is like "123456#1") Account (some other muber) Region Box Level (Warlords) Created In Game Status (Good) First Name - empty Last Name - empty Street - empty City - empty State - empty Postal - empty Phone - empty Secret Question Secret Answer - empty Payment Status (NA for me) Subscription Status WoW Remote In Game Status (Good) WoW Remote Payment Status (NA) Activity Start (dd/yy/mmm hh:mm:ss PM) End (dd/yy/mmm hh:mm:ss PM) IP Address Time (same as Start) Realm Subscriptions Activated Cost Expiration Payment Expiration Payment Method Product Name Purchased Tax Amount Transaction Id Claimed Codes Claimed (date) Code Type (WarlordsStandard/WOWDigitalPurchase/TrialRefer/???) Characters Name Class Created Deleted (false/true?) Id (some number) Last Played Level Race Realm Sheet "PlayerActivity" for each WoW and StarCraft account Columns have no names, bu contains: date-time logon date-time logoff time spent logged in character realm "what" (only "Logged onto Character", nothing else for me) IP address IP addresses real world address (same thing you can get as country, region, city on http://www.geoipview.com/ ) ISP name D3 account sheet: Account Account Id Region Created Last Login Activity Start End Minutes Played IP Location (City, country) Service Provider (ISP name) And that's it. By sending them that letter, you actually get what you're asking for and what they are required to give you No unban happening this way.
I updated this 2 days ago in my own topic with pictures. https://www.thebuddyforum.com/honor...ctual-letter-blizzard-yesterdays-topic-6.html
So what is the EU directive? What does it entail? Do they have to give you proof of your wrong doings or what?
They have to give you the personal data they store about you. I wasn't really expecting to get unbanned, but it's at least interesting to see what they store about me
have someone paid for the account login history yet ?(since I saw you have to pay extra for it) isn't that the main thing they track you from
i doubt, guess it's only login ip and stuff. since they cant extract it i'd say it's only available on offsite storage (backup tapes, etc.) - thus implies this data can't be accessed on demand making it useless for detections
A good pointer would be version of windows coupled with people who were logged in for 24 hours straight several times in The same week for example.
Why would they give this information out? If they did we would have an undetectable bot again after each ban wave because we could just have someone request in EU and get the data. It would very silly of blizzard to give out this information.
