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    Discussion in 'Honorbuddy Support' started by tuningman, Jul 20, 2015.

    1. tuningman

      tuningman New Member

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      Hello,

      This morning I tried attaching HB and it worked perfectly.
      THen I closed it and reopend it when I logged my hunter and now I get this error saying "MSIL/kryptik.AZT.trojan" on my NOD32.
      Should I be getting worried?
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Tuningman,

      Weak AV packages frequently generate 'false positives'. Conversely, it is quite easy to pick up a virus by doing simple things, like visiting infected websites or opening attachments in infected email.

      If you are uncertain of the executable, you should run the files in question through a wide-band AV checker, such as https://www.virustotal.com/. With VirusTotal, it will be 'normal' to see 3-7 false positives in the 50 or so scans that are run.

      Based on the information provided, it will be up to you to determine if your machine is infected and take appropriate actions, if so.

      cheers,
      chinajade
       
      Last edited: Jul 20, 2015
    3. tuningman

      tuningman New Member

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      Hello,

      The problem is, I already added exclusions in my NOD32, but it still won't allow me to use it. so what can I do now?
       
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Tuningman,

      It sounds like you didn't install the exceptions correctly, or your AV is ignoring them. If exceptions are in place, you should not be getting the warning.

      The AV may have quarantined or deleted critical Honorbuddy files, and you may need to do a clean install. If not, solving this problem will require the use of Google.

      cheers,
      chinajade
       
      Last edited: Jul 20, 2015

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