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    • Have trouble loading profile from buddy store

    Discussion in 'Honorbuddy Support' started by yehuizhang, Jul 22, 2015.

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    1. yehuizhang

      yehuizhang New Member

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      Hi. I just joined Honorbuddy today and purchased "Apexis Dailies & Bonus Objectives" from Buddy Store, however I cannot load the profile to my Honorbuddy.
      I tried in two different PCs and got the same problem.

      First, I tried "[06:03:13.096 D] Loading profile from store:///1-100 Questing Profile Pack/Auto Loader.xml", but no response.
      Then, tried it again" [06:03:50.225 D] Loading profile from store:///1-100 Questing Profile Pack/Auto Loader.xml". No response.
      Then, "[06:04:16.608 D] Loading profile from store:///Apexis Dailies & Bonus Objectives - Patch 6.2/Auto Loader.xml". No response.
      Waited about 1 minutes, still nothing. Finally, at [06:05:59.165 N], I tried to change the selection to BGBuddy, the BGBuddy works.

      Capture.PNG


      View attachment 9548 2015-07-22 01.02.txt
       
      Last edited: Jul 22, 2015
      yehuizhang, Jul 22, 2015
      #1
    2. yehuizhang

      yehuizhang New Member

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      Now I have login problems..

      authentication failed.
      Server Exception

      What the hell?!
       
      yehuizhang, Jul 22, 2015
      #2
    3. hlester

      hlester Member Legendary

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      +1

      Same issue here
       
      hlester, Jul 22, 2015
      #3
    4. wizfor

      wizfor Member

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      buddy store not working
       
      wizfor, Jul 22, 2015
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    5. alienware96

      alienware96 New Member

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      Same issue
       
      alienware96, Jul 22, 2015
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      are you ok now?
       
      Tony, Jul 22, 2015
      #6
    7. yehuizhang

      yehuizhang New Member

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      No, the HB works now, but it still cannot load profile from buddy store.
       
      yehuizhang, Jul 22, 2015
      #7
    8. yehuizhang

      yehuizhang New Member

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      could anyone solve this problem for me?
       
      yehuizhang, Jul 22, 2015
      #8
    9. CodenameG

      CodenameG New Member

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      post a new log please.
       
      CodenameG, Jul 22, 2015
      #9
    10. yehuizhang

      yehuizhang New Member

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      yehuizhang, Jul 22, 2015
      #10
    11. CodenameG

      CodenameG New Member

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      make sure honorbuddy is closed.

      then

      delete your %USERPROFILE%/AppData/Local/Bossland/Buddy Store/cache.bin file
       
      CodenameG, Jul 23, 2015
      #11
    12. yehuizhang

      yehuizhang New Member

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      Hi, I dont have "cache.bin" file. Instead, I only have one file named "DYAiFXyWREbkD6egRR10dw==" without extension.
       
      yehuizhang, Jul 23, 2015
      #12
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jul 23, 2015
      #13
    14. yehuizhang

      yehuizhang New Member

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      It did not solve the problem.
       
      yehuizhang, Jul 23, 2015
      #14
    15. Aion

      Aion Well-Known Member Buddy Store Developer

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      Have you tried to run local profile, not from buddystore?
       
      Aion, Jul 23, 2015
      #15
    16. yehuizhang

      yehuizhang New Member

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      Thank you for your reply! I just run local profiles and they worked fine. Eventually, I reset my network settings, changed my DNS and dang! problem solved. Thank you guys.
       
      yehuizhang, Jul 23, 2015
      #16
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      great!

      closed
       
      Tony, Jul 23, 2015
      #17
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