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  • WOW Crashing help

    Discussion in 'Honorbuddy Support' started by gant83, Oct 1, 2015.

    1. gant83

      gant83 New Member

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    2. gant83

      gant83 New Member

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      plz help Tony Code name g anyone (T_T)
      is kinda urgent
       
    3. zakkwylde

      zakkwylde New Member

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      Have you tried disabling the ultimateRush - Rogue routine via your BuddyStore?

      [21:50:24.307 D] Buddy Store routine 'ultimateRush - rogue' failed to load with following errors

      Also it appears to be a plugin too, try getting rid of that as well

      [21:50:27.187 D] Buddy Store plugin 'ultimateRush - rogue' failed to load with following errors

      If you're using a Rogue try it with just Singular then you'll know if its the routine or something else!
       
    4. gant83

      gant83 New Member

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    5. gant83

      gant83 New Member

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      Support team i need your help were are you guy's?
      for me time is money:(
       
    6. gant83

      gant83 New Member

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      ok now i try mANY thing's disable all addons,reinstall HB, clean cache, clean setthing's
      i don't use firewall
      traffic for Port 5001 (TCP) Port 5031 (TCP) allowed.
      i don't know what else i can do and support team don't show up
      recent log. View attachment 13144 2015-10-02 00.17.txt
       
    7. gimpbrush

      gimpbrush New Member

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      i had tha same problem wow crashing without a message, i did :
      - change to dx9 when i bot
      - change to windows
      - kill teamviewver, ati try utility and other stuff in the tray icon area.
      after it worked.
      Dont foget to kill all you can kill in your memory especially tool which use overlay.

      -
       
    8. zakkwylde

      zakkwylde New Member

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      You tried running the Buddy Dependency Wizard? https://www.thebuddyforum.com/honor...t-try-buddy-dependency-wizard.html#post704565

      Apart from that the only other thing I could suggest is a "vanilla" install of WoW...as in no 3rd party addons at all. Make a copy of your Interface folder and put it somewhere safe then delete the folder in your WoW directory and try that?

      Also...you are running the launcher as administrator right? :)
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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    10. gant83

      gant83 New Member

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      ok guy's thank's for the advice's.
      i did all of you recomendations uninstall wow and reinstall
      kill all programs who might be a trouble.
      run the Buddy Dependency Wizard.
      and also TONY thank's but non of the program's listed in that link are installed in my pc.
      well just Ventrillo.
      this is really weird yesterday wow was working perfect with HB.
      and i didn't install anything that day so i really don't know what the f"%&ck is going on with wow.
      guy's many thanks for your help but i need more coz this is weird and awful this only happen when HB start to stream the store and bot base. then wow crash.
      i attach log again.
      might be useful maybe someone else can find the problem .
      View attachment 14608 2015-10-02 15.46.txt
       
    11. phrozenjib

      phrozenjib Member

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      Are you opening WoW and HB from the launcher or separately? I had troubles with a similar thing happening when opening from the launcher now I just open both separately and it seems to work ok
       
    12. gant83

      gant83 New Member

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      guy's still doing that crashing crap i try almost everything.
      this is the crash message i got from the wow window.

      Event name problem: APPCRASH
      name of aplication: Wow.exe
      Version of aplicatoón: 6.2.2.20490
      Marca de tieme of aplication: 55f0c8eb
      name of error module : KERNELBASE.dll
      Version of error module: 6.1.7601.17514
      Mark of error module time: 4ce7bafa
      Code of exception: 40010006
      movement exception: 0000b727
      Versión del sistema operativo: 6.1.7601.2.1.0.256.1
      Id. of regional configuration: 3082
      Information aditional 1: 014f
      Information aditional 2: 014f367a7eb65507d5d329e79143a7e4
      Information aditional 3: aa42
      Information aditional 4: aa423f3fcbe1860c40fb242886f021ac

      help plz what thefck is happening everything was fine yesterday!
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      use dx9 instead and let me now
       
    14. gant83

      gant83 New Member

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      Many thak's Tony it was using dx11 i changue to dx9 and is still crashing everytime HB stream the profiles or the store sometimes crashes when is streaming profiles and other's when is streaming the store.
      and still give's me this error message.
      Event name problem: APPCRASH
      name of aplication: Wow.exe
      Version of aplicatoón: 6.2.2.20490
      Marca de tieme of aplication: 55f0c8eb
      name of error module : KERNELBASE.dll
      Version of error module: 6.1.7601.17514
      Mark of error module time: 4ce7bafa
      Code of exception: 40010006
      movement exception: 0000b727
      Versión del sistema operativo: 6.1.7601.2.1.0.256.1
      Id. of regional configuration: 3082
      Information aditional 1: 014f
      Information aditional 2: 014f367a7eb65507d5d329e79143a7e4
      Information aditional 3: aa42
      Information aditional 4: aa423f3fcbe1860c40fb242886f021ac
      what i'm gonna do!
      plz need your help support team like i said many times before this happen's HB and WOW work perfect and i didn't install any program since month's ago so i really don't know what's the problem
      but i only know is impossible for me to use HB now

      i want my mommy!!:(
       
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
    16. gant83

      gant83 New Member

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      Tony and all guy's thank's for your help really.
      you won't believe what happen OMG!
      i install teamviewer and restart the pc.
      and then i try to use HB again and WTF!! finally working.
      again many thank's guys for your advices.
      to think i just need to restart my pc.
      well i'm so happy
      Tit's for every one :D
       
      Last edited by a moderator: Oct 4, 2015

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