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  • exilebuddy Key? Dont receive mine...

    Discussion in 'Archives' started by Hennes, Mar 6, 2017.

    1. Hennes

      Hennes New Member

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      Hi,

      I bought a key 24hours ago and still haven't received it by mail?

      I did open a ticket but got no response until now either. Is there a way to contact them via chat/im/phone somehow?
       
    2. MewFive

      MewFive New Member

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      It'll be in your email somewhere.

      Check junk etc. for "Bossland"

      Also the bot hasn't been updated for 2.6 anyways. So you're not missing out on anything.
       
    3. Hennes

      Hennes New Member

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      AH, not updated yet, I see ok thanks!

      As for the mail, nop, didnt receive it, as I run my own mail server I see in the logs when something arrives.
       
    4. clandestine

      clandestine Member

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    5. Hennes

      Hennes New Member

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      I have an acc there as I have purchased keys for other buddy bots in the past and can confirm mine is NOT there.
       
    6. SpyroPT

      SpyroPT Member

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      Having the same issue, also no key on the buddy auth portal.
       
    7. rmiles1

      rmiles1 Member

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      Same here, and it looks like theres a ton of guys in the support saying they haven't received Pogo hash keys too, so im assuming their is an issue somewhere :-/
       
    8. xolived

      xolived Member

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      the problem is on paypal, somehow the payments are in pending, you can check yours
       
    9. SpyroPT

      SpyroPT Member

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      "Your payment method will be charged when Bossland GmbH completes your order." So it's still something Bossland will have to take care of.
       
    10. Hennes

      Hennes New Member

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      Exactly, and the order page also confirms payment is fine, waiting for fulfillment...
       
    11. SpyroPT

      SpyroPT Member

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      Any word from buddy staff ?
       
    12. rmiles1

      rmiles1 Member

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      Doesn't look like it, i tried emailing support, and have been keeping an eye on the forums and discord, but haven't heard a peep from the team... Seems to be a few posts like this one in diff products and on the "support" area so hopefully it gets resolved before the backlog of keys gets too big!
       
    13. Supzerg

      Supzerg New Member

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      Same here. No key in 8 hours after payment, no reply from staff/support.
      Bossland GmbH didn't authorise the payment. Wtf guys!
       
    14. codyst

      codyst Member

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      Just got my key instantly.
       
    15. Hennes

      Hennes New Member

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      still nothing here :(
       
    16. nekromius

      nekromius New Member

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      Same here...have been waiting for 13 hours now .Payment is still in pending on paypal
       
    17. DontBeAfraid

      DontBeAfraid Active Member

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      bought a 5key-licence and a 1key licence (first 5 then 1)
      1 came instantly, 5 still pending. also ~12hours ago or so
       
    18. rmiles1

      rmiles1 Member

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      Yeah still no sign of my key yet, ordered last night so im still waiting (14+ Hours) for that one!
       
    19. Hennes

      Hennes New Member

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      The guys that got keys, did you use paypall or another payment method?
      If paypal, did you use the paypal checkout or regular option?
       
    20. xzibit

      xzibit Member

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      still waitting for my key tho. also support didnt answerr yet -.-
       

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