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  • PokeFarmer Crashes After Entering Key

    Discussion in 'Pokefarmer Support' started by Somebunny, Apr 26, 2017.

    1. Somebunny

      Somebunny New Member

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      Tonight, I purchased a key, installed the latest version, and started it. I chose a local location, and clicked start. After inputting my key, I get "PokeFarmer has stopped working." I have tried the following, all together, to no avail. This is under Windows 10 x64.

      1. Uninstalling all VC++ redistributables.
      2. Running BuddyWizard.exe
      3. Rebooting.
      4. Disabling antivirus.
      5. Disabling firewall.

      I'm attaching the log.

      Event Viewer reports failure with the following events.

      Application: PokeFarmer.exe
      Framework Version: v4.0.30319
      Description: The application requested process termination through System.Environment.FailFast(string message).
      Message:
      Stack:
      at System.Environment.FailFast(System.String)
      at <Module>.‮‏‎‎‮‌‬‏‌‭‬‍‪‭‫‪‭‎‮‫‫‌‮()
      at <Module>..cctor()


      Faulting application name: PokeFarmer.exe, version: 1.192.0.0, time stamp: 0x58e9429e
      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
      Exception code: 0x80131623
      Fault offset: 0x0ef444b6
      Faulting process id: 0x2dd8
      Faulting application start time: 0x01d2bf03bf065f1f
      Faulting application path: C:\Users\Name\Desktop\pokefarmer\PokeFarmer.exe
      Faulting module path: unknown
      Report Id: ac829a78-1a2b-4e03-84fb-e879eee38a97
      Faulting package full name:
      Faulting package-relative application ID:
       

      Attached Files:

    2. iCKR

      iCKR Moderator Moderator

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    3. CAcove

      CAcove Moderator Moderator

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      Please also ensure any firewall or antivirus you have is off before you start PF just to rule that out.
       
    4. Somebunny

      Somebunny New Member

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      All drivers were up-to-date, and antivirus and firewall were disabled before starting. What else?
       
    5. CAcove

      CAcove Moderator Moderator

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      can you check your settings and turn off transfer now? sometimes if there is too many pokemon that are trying to transfer at load up it will hang and crash. So turn of transfer immediately then try logging in again.
       
    6. Somebunny

      Somebunny New Member

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      This is a brand new account, there is nothing to transfer - also, I don't even get as far as actually entering pogo credentials. It crashes after I enter my key, or if I store the key in the config then as soon as I click start.
       
    7. iCKR

      iCKR Moderator Moderator

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    8. Somebunny

      Somebunny New Member

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      Thank you for linking such an exhaustive, and helpful, list. Unfortunately, no, I do not have any of those installed nor do I use them. I have also run my malware/spyware scanner just now with no hits.
       
    9. Somebunny

      Somebunny New Member

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      So, I did a little troubleshooting. If I remove the stored auth key, then click start, and enter nothing in the key field the text status box says "Cannot start Pokefarmer. Please insert your Auth Key." If I click start, and enter anything in the key field - even a simple letter a - it crashes as before.

      I ran a packet capture and started the app. When I trigger the crash, I see a TCP handshake, then an SSL handshake, all to an IP with no PTR record associated. Then, my computer posts some data, the remote IP ACKs it, and PokeFarmer crashes. That's it.
       
    10. iCKR

      iCKR Moderator Moderator

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      can you join our discord channel. We'll work something out there.
       
    11. Somebunny

      Somebunny New Member

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      Have joined. It's awfully quiet.
       
    12. iCKR

      iCKR Moderator Moderator

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      Ask for help in #support. We'll help you out there.
       

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