How long untill support can fix?

It take ages to get help and answear at bosslandgmbh.zendesk.com
How long cant i take to fix that your auth system is broken?
I use same email to buy a key as my login on buddyauth has.
Still the key says key already claimed when i try to attach it to my login with the same mail as everthing.
Your auth system is broken as shit, either do so you can buy a key from your buddyauth login or make it so the key dosent auto link to something stupid

 

All this shit started when you removed the lifetime key, that was suppose to be good for atleast 10 years.
Wich they where not

 

You should be emailing support@thebuddyforum.com, not posting tickets on that website.

I've never had issues with keys attaching to random emails, perhaps the issue here is pebkac.

 

i have been writing to support@thebuddyforum.com , but they replay once maybe 24-48h.
Wich for a support is forever