I recently bought a key, not knowing the bot was down or there was a new patch. Went to log in and connect the bot, got the usual, went to the forums and noticed "hey the bot is down". ok great. But I am coming back from having a lifetime license, now im paying HB for each day. And it started counting down since the first time i logged in the bot but was not able to use it so my question is, am i going to be getting these days back? I never had to worry about "how many day i have left" before
They have said a few times that if the key was bought after the bot went down the time would not start until the bot is used by you OR if you did use the bot then the time would be refunded. Eitherway you are or will not pay for the downtime. Period.