• Visit Rebornbuddy
  • What do you think this is?

    Discussion in 'Archives' started by abrie2010, Apr 21, 2011.

    1. abrie2010

      abrie2010 New Member

      Joined:
      Mar 12, 2010
      Messages:
      356
      Likes Received:
      3
      Trophy Points:
      0
      I just got home and logged into my account and was going to go and get a drink and then came back I was disconnected from teh server. I tried to log back in and said that my user name or password was inccorrect. I then checked my email and got this listed below.

      I haven't even used HB since yesterday night for about 4 hours total. any suggestions on what has happened?
      English speaking customers: Please refer to the start of this mail
      Para los clientes espa?oles: Por favor vayan hasta el fin de este email


      Account Name:************
      Account Action: 72 Hour Suspension
      Reason for Action: Terms of Use Violation -- Exploitative Activity: Unauthorized ***** Programs ("Hacks")

      This suspension happened because one or more characters on this account were identified using an unauthorized ***** program, also known as a "hack.". These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the game environment because they offer an unfair advantage over other players and superscede the intended limits of the game.

      Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend, family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on the game environment.

      We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://www.worldofwarcraft.com/info/basics/antigold.html

      The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

      For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: http://us.blizzard.com/support/article/exploitfaq

      Regards,

      Customer Services
      Blizzard Entertainment
      http://us.battle.net/wow/en/
      -------------------------------------------------------
       
      Last edited: Apr 21, 2011
    2. iggi66

      iggi66 New Member

      Joined:
      Jan 15, 2010
      Messages:
      389
      Likes Received:
      24
      Trophy Points:
      0
      Maybe you should remove your account name.. It's a 72 Hour Suspension.
       
    3. abrie2010

      abrie2010 New Member

      Joined:
      Mar 12, 2010
      Messages:
      356
      Likes Received:
      3
      Trophy Points:
      0
      Yea but the only time i have used HB was Yesterday Morning for about 30mins.
       
    4. nchan

      nchan New Member

      Joined:
      Jan 28, 2011
      Messages:
      22
      Likes Received:
      0
      Trophy Points:
      0
      I do not believe Blizz goes around looking for bots to give suspension or ban. Players probably reported on you when you bot several days prior your 72hr suspension. A while back, I bot on the bg, and got reported by other players, but I did not get the 72hr suspension until 3 days later.
       
    5. abrie2010

      abrie2010 New Member

      Joined:
      Mar 12, 2010
      Messages:
      356
      Likes Received:
      3
      Trophy Points:
      0
      Wrote blizzard complaint department and then got this back this morning and my account is up and working.

      Greetings, Thank you for contacting us concerning the recent action taken against the World of Warcraft account ***********. While we understand your concerns regarding the status of this account, we take matters involving the integrity of the game environment very seriously.Please take a few moments to look over the World of Warcraft Terms of Use (Blizzard Entertainment: World of Warcraft Terms of Use), which all players agree to upon initially logging into the game.The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use *****s, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..."Additionally, the Battle.net Terms of Use (Blizzard Entertainment: Battle.net Terms of Use) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."Due to a second thorough review of the circumstances involved in this account action, we have made the decision to modify the previously communicated penalty. This additional review took into consideration a variety of factors including the history and standing of this account. Please understand that should another incident arise in the future, it is possible that a different outcome will be reached.Please review our in-game penalties policy (Blizzard Support) which states that "we must also factor in the severity of the infraction and how often the player has violated our policies in the past. Based on these factors, the penalty may be moved up the Penalty Volcano, up to and including Account Closure."If the previously issued action resulted in the closure of this account, the account has been reopened and access restored. Should any action be required in order to regain access to this account, an additional email will be sent from an @blizzard.com or @battle.net email address with further instructions. If no additional correspondence is received, you should be able to access this account using the password that was valid before the account closure.Thank you for your continued correspondence in regards to your account and for respecting our position.Regards, Blizzard Entertainmentwww.blizzard.com/support
       
      Last edited: Apr 22, 2011

    Share This Page