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  • i forgot my password and my username when i lo in to the bot

    Discussion in 'Honorbuddy Support' started by m6aa6, Nov 24, 2011.

    1. m6aa6

      m6aa6 New Member

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      hello

      i need help

      i forgot my password and my user name when i log in to the bot

      how i can get it

      please help me
       
    2. no1knowsy

      no1knowsy Well-Known Member

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      If you can't remember the username at all, you'll need to email Bossland at zwetan@honorbuddy.com
      Include as many details as you can, if you can find the invoice/payment receipts from however you paid, or the emails you got when you bought Honorbuddy.

      If you can remember, to get the password you can go to shop.buddymaster.com and click on reset password.

      -Panda.
       
    3. m6aa6

      m6aa6 New Member

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      thank you

      now im trying to log in but it does not log in and im sure about my user and pass

      what should i do
       
    4. no1knowsy

      no1knowsy Well-Known Member

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      Try the reset password.
      It will send an email to the email you registered on that site with when you first purchased the bot.

      You did buy the bot before or around your forum join date of "25.04.2011" right?
       
    5. m6aa6

      m6aa6 New Member

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      yes before that date i bought it

      but now after i rest my pass i cant login
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      on reset pass link you must use your shop username and email
       
    7. m6aa6

      m6aa6 New Member

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      i did that and i changed my pass but when i try to login in to the bot it said something like the password is wrong

      please help me

      thank u
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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    9. m6aa6

      m6aa6 New Member

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      yes im able to log here
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      then you should be able to log on bot as well,its the same login info

      post your Hb log here in order to check the error you get
       
    11. m6aa6

      m6aa6 New Member

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      log.jpg

      this my Hb log
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      that means that your Hb product is expired
       
    13. m6aa6

      m6aa6 New Member

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      but it was life time
       
    14. no1knowsy

      no1knowsy Well-Known Member

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      If you only had Gatherbuddy before you will need to purchase Honorbuddy now.

      With the new system you can use both Honorbuddy and Gatherbuddy executables, using the same login.

      With the one session purchase you can run one or the other.
      With the 3 sessions purchase you can run any combination of them, up to a limit of three logins at the same time.
       
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      here Bossland GmbH you can check what was your purchase,check at invoices section
       

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