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    • Authentication failed

    Discussion in 'Honorbuddy Support' started by simon1123, Sep 11, 2012.

    1. simon1123

      simon1123 New Member

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      Hey! I bought Honorbuddy yesterday (The lifetime one) And now i can't login? All it says is "Authentication failed" and i have to retry it?
      I use my session key and not my password. I'm doing it right, right? And anything i can do to fix this?
       
      simon1123, Sep 11, 2012
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      check your antivirus/firewall as well
      add exceptions
       
      Tony, Sep 11, 2012
      #2
    3. simon1123

      simon1123 New Member

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      Didn't work. Not sure if i made exceptions correctly. I use Norton Antivirus.
       
      simon1123, Sep 11, 2012
      #3
    4. simon1123

      simon1123 New Member

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      I did though, try to turn it off. And i still can't login.
       
      simon1123, Sep 11, 2012
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    5. Tony

      Tony "The Bee" Staff Member Moderator

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      post your log here plz so we can see the exact error
       
      Tony, Sep 11, 2012
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    6. simon1123

      simon1123 New Member

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      Never mind. I realized i did it wrong. I thought i was supposed to use my Username and then the product key. I only had to use the product key. Sorry!
       
      simon1123, Sep 11, 2012
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