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    • Authentication Failed!

    Discussion in 'Honorbuddy Support' started by TheKingCoop, Sep 13, 2012.

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    1. TheKingCoop

      TheKingCoop New Member

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      I bought a Honor Buddy tonight, and my Paypal was charged.

      Via the Buddy Auth Portal, I used the key, and received Authentication Failed from Honor Buddy. I followed the quick set up guide.

      Any idea what could be wrong?

      I appreciate all time and help to get me going with this!
       
      TheKingCoop, Sep 13, 2012
      #1
    2. xwozone

      xwozone Active Member

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      Currently the bot is being preped for MOP. did you miss all the other posts?
       
      xwozone, Sep 13, 2012
      #2
    3. TheKingCoop

      TheKingCoop New Member

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      My mate was able to log into his though. And when i attempted to use his key, it still said Authentication Failed. But not for him. Figured it was a local issue of some sort?
       
      TheKingCoop, Sep 13, 2012
      #3
    4. Dhalea

      Dhalea New Member

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      Im having a similar issue, I tried to log into HB using my product key on a different computer (my laptop) and Im prompted for my "shop password" I bought HB, is this because im logging in from a different IP, or is this something different?
       
      Dhalea, Sep 13, 2012
      #4
    5. olisellana

      olisellana New Member

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      If you are having problems, then i would advice you to please turn off your firewall briefly or make an exception for it to allow honorbuddy to work properly. I am assuming you will have a firewall such as peerblock or something like that in which is blocking it from making the connection.
       
      olisellana, Sep 13, 2012
      #5
    6. standza

      standza Member

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      standza, Sep 14, 2012
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    7. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Sep 14, 2012
      #7
    8. Swizzie

      Swizzie New Member

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      There was a small patch tonight HB is currently being updated and will be available soon
       
      Swizzie, Sep 14, 2012
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      Auth failed messages have nothing to do with the new patch tho :)
      we will need the log anyways
       
      Tony, Sep 14, 2012
      #9
    10. TheKingCoop

      TheKingCoop New Member

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      TheKingCoop, Sep 14, 2012
      #10
    11. razorino

      razorino New Member

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      [12:16:54.306 N] Honorbuddy v2.5.6211.431 started.
      [12:16:57.862 N] Logging in...
      [12:17:19.384 N] Authentication failed!
      [12:17:21.056 N] Logging in...
      [12:17:21.073 N] Authentication failed!


      same problem
       
      razorino, Sep 14, 2012
      #11
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      for those with auth problems

      add an exception on your firewall and your antivirus about Hb
       
      Tony, Sep 14, 2012
      #12
    13. Sylo

      Sylo New Member

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      Sylo, Sep 14, 2012
      #13
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      my post above applies to you as well
       
      Tony, Sep 14, 2012
      #14
    15. Sylo

      Sylo New Member

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      :{ sorry tony i dont meant to be a pest but its still not working i even disabled firewalls and anitvirus
       
      Sylo, Sep 14, 2012
      #15
    16. Sylo

      Sylo New Member

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      never mind i got it to work :)
       
      Sylo, Sep 14, 2012
      #16
    17. razorino

      razorino New Member

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      thx tony, whas the bullguard antivirus
       
      razorino, Sep 14, 2012
      #17
    18. Nilssons

      Nilssons New Member

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      how?
       
      Nilssons, Sep 14, 2012
      #18
    19. TheKingCoop

      TheKingCoop New Member

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      Ok so I added Honor Buddy to my AVG and my Windows Firewall.

      Still the same issue.
       
      TheKingCoop, Sep 14, 2012
      #19
    20. Tony

      Tony "The Bee" Staff Member Moderator

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      uninstall avg and try again
       
      Tony, Sep 14, 2012
      #20
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