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    • HB not letting me log in

    Discussion in 'Honorbuddy Support' started by TravisCook, Nov 22, 2012.

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    1. TravisCook

      TravisCook New Member

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      View attachment 5416 2012-11-21 23.48.txt
      iv been having trouble logging in to honorbuddy
      every time i try it brings up this error message
      hb support.png

      Iv set my wow client to direct x9 and selected the 32 bit client as well as deleting and redownloading honorbuddy several times and also tried putting wow and hb in the same folder.
      Iv also run the buddyprerequisiteswizard.

      nothing i try seems to get it working, I have no idea what else to do. This is getting rather frustrating.
       
      TravisCook, Nov 22, 2012
      #1
    2. bambam922

      bambam922 Well-Known Member Moderator

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      Try deleting your settings folder.
       
      bambam922, Nov 22, 2012
      #2
    3. TravisCook

      TravisCook New Member

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      deleted the settings and still receiving the same error message
       
      TravisCook, Nov 22, 2012
      #3
    4. bambam922

      bambam922 Well-Known Member Moderator

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      Create a new install from scratch. Be sure to make a new folder.
       
      bambam922, Nov 22, 2012
      #4
    5. Beetlebomb

      Beetlebomb New Member

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      I am having this exact same problem! Can't fix it...
       
      Beetlebomb, Nov 22, 2012
      #5
    6. TravisCook

      TravisCook New Member

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      reinstalled and still bringing up the same error message
      It's also freezing the honorbuddy window for about 10-15 sec before displaying the error message.
      I can click on ignore and continue but it wont let me do anything with the bot
       
      TravisCook, Nov 22, 2012
      #6
    7. Beetlebomb

      Beetlebomb New Member

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      Same problem
       
      Beetlebomb, Nov 22, 2012
      #7
    8. Beetlebomb

      Beetlebomb New Member

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      Travis if you figure out how to fix it please let me know!!
       
      Beetlebomb, Nov 22, 2012
      #8
    9. bambam922

      bambam922 Well-Known Member Moderator

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      Travis or beetle, pm me your teamviewer info and ill set it up for you.
       
      bambam922, Nov 22, 2012
      #9
    10. Beetlebomb

      Beetlebomb New Member

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      Sent you a PM bambam! Did you get it?
       
      Beetlebomb, Nov 22, 2012
      #10
    11. TravisCook

      TravisCook New Member

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      what would the teamviewer info be? is it your loggin info for the forums or what??
       
      TravisCook, Nov 22, 2012
      #11
    12. steve1603

      steve1603 Member

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      Hey Moderator I sent you a PM I am having the same issue
       
      steve1603, Nov 22, 2012
      #12
    13. steve1603

      steve1603 Member

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      so is their a resolution to this issue
       
      steve1603, Nov 22, 2012
      #13
    14. TravisCook

      TravisCook New Member

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      so far no, waiting on a reply from the moderator
       
      TravisCook, Nov 22, 2012
      #14
    15. CodenameG

      CodenameG New Member

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      CodenameG, Nov 22, 2012
      #15
    16. TravisCook

      TravisCook New Member

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      when i try to install the microsoft visual c++ it says i already have a newer version installed. Could this be the reason HB isnt working??? and if so should i uninstall the newer one and install the old?
       
      TravisCook, Nov 22, 2012
      #16
    17. steve1603

      steve1603 Member

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      works great now CodenameG thanks!
       
      steve1603, Nov 22, 2012
      #17
    18. CodenameG

      CodenameG New Member

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      install the .net 4 from the other link and restart, if its still not working then try re-installing.
       
      CodenameG, Nov 22, 2012
      #18
    19. CodenameG

      CodenameG New Member

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      your welcome
       
      CodenameG, Nov 22, 2012
      #19
    20. TravisCook

      TravisCook New Member

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      installed both and still getting the error
       
      TravisCook, Nov 22, 2012
      #20
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