every time i try to log on to my honorbuddy it says max sessions and authentication

every time i try to log on to my honorbuddy it says max sessions and authentication failed why can someone tell me how to fix it

 

You must kill the session from buddyauth webpage :
Log On - Buddy Auth Portal

 

Hi, Samp123,

Register at Home Page - Buddy Auth Portal with the same email you used to purchase Honorbuddy. From there, you can terminate any sessions associated with your key.

If you still have problems, tell us exactly what you're doing to trigger the problem (did you stop/start Honorbuddy too fast? did your Honorbuddy crash and you're trying to restart it? Are you sharing a key with someone (this is okay, btw)?). Also, we'll need to see your full log to diagnose any problem.

Ref: [Guide] How to attach your log​

cheers,
chinajade

 

i went to the kill sessions on buddyauth.com and killed it but that didnt do anything and when i tried to log in this time it said the same thing max session authentication failed but this time it crashed

 

Hi again, Samp123, and thanks for the log!

Let's try these corrective actions:

• You cannot install Honorbuddy directly to the Desktop or to the root of a disk drive.
  Instead, you must install it in a sub-folder. The easiest way to stay out of trouble with this is simply to install it to C:/Games/Honorbuddy.
  
  
• Launch Honorbuddy directly from honorbuddy.exe--don't use a shortcut.
  
  
• Your Honorbuddy/Settings/ directory could possibly be corrupt.
  Delete this directory, and Honorbuddy will put it back as needed.

If you're not off-and-away after this, please post another fresh log after you try these corrective actions.

cheers,
chinajade