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    Discussion in 'Stormbuddy Support' started by swipers, Oct 11, 2015.

    1. swipers

      swipers New Member

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      Last edited: Oct 11, 2015
    2. flumi

      flumi New Member Moderator Buddy Core Dev

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      Make a whole screenshot from your desktop after you start the bot and nothing happens.
       
    3. swipers

      swipers New Member

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      It captured my other monitors but you can see in the middle is the game and bot. When it run it the game sorta comes to the front but no longer lets me do anything such as alt-tab and the log isnt showing anything,
      Screenshot (1).jpg
       
      Last edited: Oct 12, 2015
    4. copyleft

      copyleft New Member

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      The game needs to be in windowed mode. And no, windowed (fullscreen) will not work.

      It's all in the manual, read it next time.
       
    5. swipers

      swipers New Member

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      i tired windowed too.

      this is what it looks like windowed, right after it crashes. Again no log is made, the log files are blank

      Screenshot (2).jpg

      this 2nd screen shot shows the bot before. i hit run, the game shacks and bot crashed. (windowed)
      Screenshot (3).jpg
       
      Last edited: Oct 12, 2015
    6. flumi

      flumi New Member Moderator Buddy Core Dev

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      Open your Task Manager and look for HotS, tell me the name of the process.
       
    7. swipers

      swipers New Member

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      Heroes of the Storm (32bit)
       
    8. flumi

      flumi New Member Moderator Buddy Core Dev

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      Here we go, there is the problem.

      Code:
      Stormbuddy User Manua
      Requirements:
      - A Minimum resolution of 1280 x 768 is required.
      - Stormbuddy supports 64bit versions of Windows Vista, 7, 8, & 8.1 only. [B][SIZE=4]Stormbuddy will NOT run on a 32bit OS.[/SIZE][/B]
      - You need the latest version of .NET Framework installed.
      - If you use more than one monitor, some bugs in the bot may occur.
      Code:
      Stormbuddy User Manual
      FAQ:
      Q: Why does the bot crash, when I press start?
      A: Press Alt+Strg+Entf / Ctrl+Alt+Del -> Tasks -> check the Heroes of the Storm process have _x64 at the end. if not it’s 32-bit. Go to Battle.net client-> settings -> game settings -> uncheck start 32-bit-client to ensure the game is starting in 64bit mode.
       
    9. swipers

      swipers New Member

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      I tired it in 64 bit too. Here is a picture before I ran it. It shakes the screen then crashes.

      Screenshot (4).jpg
       
    10. flumi

      flumi New Member Moderator Buddy Core Dev

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      You checked the Task Manager for the process ?
       
    11. swipers

      swipers New Member

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      I did and I checked the battle.net launcher to make sure it was the 64 bit.
       

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