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Black screen after opening the game..

Discussion in 'Unknownbuddy Support' started by cgc606, Feb 10, 2018.

  1. Tony

    Tony "The Bee" Staff Member Moderator

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    have you tried latest build?
     
  2. cgc606

    cgc606 New Member

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    Of course, nothing works..
     
  3. Tony

    Tony "The Bee" Staff Member Moderator

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    Whats your OS?
     
  4. cgc606

    cgc606 New Member

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    I have win10 64bit.
     
  5. Tony

    Tony "The Bee" Staff Member Moderator

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    we will check it asap
     
  6. cyberfafu

    cyberfafu New Member

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    Same problem here, and sometimes appear like this:
     

    Attached Files:

  7. CAcove

    CAcove Moderator Moderator

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    We are still looking into this.
     
  8. cgc606

    cgc606 New Member

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    Has anything been figured out yet?
     
  9. CAcove

    CAcove Moderator Moderator

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    Still waiting to hear the official word from the devs, at this point I can only speculate its a transparency issue that needs to be addressed, but since its happening with only select machines, it makes the process a bit slower, I do apologize for the delays.
     
  10. DingDong112

    DingDong112 New Member

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    i guess there was an update, does it still happen for you?
     
  11. cgc606

    cgc606 New Member

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    Yup still the same thing.. been dealing with this for a month now.
     
  12. CAcove

    CAcove Moderator Moderator

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    Well to be honest its a bit tricky, because most others with Win10 run it without this issue, and without being able to replicate the issue, it causes some problems to figure out a fix.

    I trust you have the following done:

    - Video drivers up to date
    - Latest version of Unknownbuddy
    - Latest window updates installed
    - Turned off all programs with custom overlay in game
    - All antiviruses disabled/completely shut off

    Also has it ever worked correctly for you?
     
  13. cgc606

    cgc606 New Member

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    Ive done all these things, several times, and no its never worked correctly for me since ive purchased this hack last month.
     
  14. CAcove

    CAcove Moderator Moderator

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    Alright just to rule everything out, is there any other PC you can try it on just to test out? I have alerted the devs about your isolated issue and I believe they will follow up as well, but I just want to rule out that some hidden setting or program is causing this issue. I appreciate you being so patient about all of this and for trying all these steps with us.
     

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