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Bot crashes at first start

Discussion in 'Pokefarmer Support' started by Reaper0586, Aug 8, 2017.

  1. Reaper0586

    Reaper0586 New Member

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    Hey guys, after getting my key and checking all settings, i tried to start the bot but i got the following information as it crashes immediately.

    Problemereignisname: APPCRASH
    Application Name: PokeFarmer.exe
    Application Version: 1.200.0.0
    Application Timestamp: 59719c62
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.23807
    Fault Module Timestamp: 5915f98e
    Exception Code: e0434f4d
    Exception Offset: 0000c54f
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031
     
  2. iCKR

    iCKR Moderator Moderator

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    Post your full logs please
     
  3. CAcove

    CAcove Moderator Moderator

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    Once you have full logs posted can you include any firewalls you might have and what OS you are using?
     
  4. Reaper0586

    Reaper0586 New Member

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    Hey guys,

    this is what my Windows log says:

    Beschreibung:
    Stopped working

    Problemsignatur:
    Problemereignisname: APPCRASH
    Application Name: PokeFarmer.exe
    Application Version: 1.200.0.0
    Application Timestamp: 59719c62
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.23864
    Fault Module Timestamp: 595fa536
    Exception Code: e0434f4d
    Exception Offset: 0000c54f
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031


    I´m using Windows 7 Service Pack 1

    Windows Firewall deactivated

    Any support would be helpful. Entered my authentication key and as soon as i click on "Start Bot" it crashes with above shown log.

    Thanks.
     
  5. iCKR

    iCKR Moderator Moderator

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    Post your pokefarmer logs not your windows log. You can find those in your logs folder inside of your pokefarmer folder.
     
  6. Reaper0586

    Reaper0586 New Member

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    This is the recent one, just tried and it crashed again after trying to start.

    INFO Logging started [PokeFarmer - 1.0.200.0]
    INFO OS Info: OS Windows 7 (7601) Service Pack 1.0
    INFO <b><font color="#0094FF">[15:40:01]</font></b> Willkommen zu Pokefarmer.
    INFO <b><font color="#0094FF">[15:40:01]</font></b> Stelle Verbindung zur Karte her...
    INFO <b><font color="#0094FF">[15:40:01]</font></b> Verbindung erfolgreich hergestellt. (Port:49406)
    INFO <b><font color="#0094FF">[15:40:01]</font></b> Prüfe Version
    INFO <b><font color="#0094FF">[15:40:03]</font></b> Verbindung hergestellt. Aktualisiere Start-Position.
    INFO <b><font color="#0094FF">[15:40:03]</font></b> Fertig. Pokefarmer kann jetzt gestartet werden.
    INFO <b><font color="#0094FF">[15:40:05]</font></b> Aktuelle Version ist 1.0.200.0
     
  7. CAcove

    CAcove Moderator Moderator

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    can you please upload the files instead of partial cut and paste. Also what firewall/antivirus are you using?
     
  8. Reaper0586

    Reaper0586 New Member

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    I use AntiVir and disabled the standard Windows Firewall
     

    Attached Files:

  9. iCKR

    iCKR Moderator Moderator

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    Which antivirus are you using?
     
  10. Reaper0586

    Reaper0586 New Member

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    Avira Free AntiVir
     
  11. CAcove

    CAcove Moderator Moderator

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    try turning off the antivirus just as a test (as in complete stop and shutdown of it), and running PF. If the issue does not persist then that means the exception rule for your antivirus isnt working and you need to reconfigure it, if it continues then we need to explore other options, either way please let us know.
     

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