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    Discussion in 'Honorbuddy Support' started by toxikpro, May 29, 2017.

    1. toxikpro

      toxikpro New Member

      Joined:
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      Hi,

      I'm having trouble creating a BuddyAuth account with the key I purchased the other week.

      When I go to register I get prompted with "There is already an account registered with this email":

      upload_2017-5-29_16-31-16.png

      However if I try to 'Resend Activation Email' I get prompted with "Could not find user by that email address":

      upload_2017-5-29_16-33-14.png

      I'm also prompted with "The username field is required" even though there is no Username field.

      Can anyone help please?

      Thanks.
       
    2. BotOperator

      BotOperator Well-Known Member

      Joined:
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      Hi,

      key or payment related question cannot be answered by the forum support.
      Please write an email to support@thebuddyforum.com to get your issue solved.

      Kind regards
      BotOperator
       

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