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  • Cannot connect to game server

    Discussion in 'Pokefarmer Support' started by Ricky Bobby, Jul 24, 2017.

    1. Ricky Bobby

      Ricky Bobby New Member

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      uninstall, reinstall, version is correct. Looks like its getting past the log in. I AM able to connect on my mobile device. Next steps?
      Upon further testing, I CAN log in with a PTC account, just not my google account on the farmer. I can log in on my google account on my phone tho.
      I have the app password from google set up for farmer. SO that shouldn't be an issue. I have also tried with 2 step verification turned off, it does not allow me to get past connecting to game servers either
       

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      Last edited: Jul 24, 2017
    2. iCKR

      iCKR Moderator Moderator

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      I would suggest deleting the app password for pokefarmer. Try that and let me know
       
    3. Ricky Bobby

      Ricky Bobby New Member

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      I have done that from Google side and deleted the cache folder. Still no go
       
    4. iCKR

      iCKR Moderator Moderator

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      Can you upload your latest logs for that?
       
    5. Ricky Bobby

      Ricky Bobby New Member

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      I can try. I couldn't find a log file when I looked earlier tho. I'll look again when I get home.
       
    6. Ricky Bobby

      Ricky Bobby New Member

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      Here is the log info, attached is the log file if needed in that format.


      INFO Logging started [PokeFarmer - 1.0.200.0]
      INFO OS Info: OS Windows 10 (9200) Service Pack 0.0
      INFO <b><font color="#0094FF">[22:21:38]</font></b> Welcome to Pokefarmer.
      INFO <b><font color="#0094FF">[22:21:38]</font></b> Connecting to map
      INFO <b><font color="#0094FF">[22:21:39]</font></b> Connection established successfully on port 52517
      INFO <b><font color="#0094FF">[22:21:39]</font></b> Checking version
      INFO <b><font color="#0094FF">[22:21:41]</font></b> Connection established. Update default location...
      INFO <b><font color="#0094FF">[22:21:41]</font></b> Finished. Pokefarmer is ready to start.
      INFO <b><font color="#0094FF">[22:21:42]</font></b> Current version is 1.0.200.0
      DEBUG <b><font color="#0094FF">[22:21:47]</font></b> [2017-07-25 22:21:46,540] - T: 5248052199492796337 H: 208747786
      DEBUG <b><font color="#0094FF">[22:21:47]</font></b> Connecting to BestLatency (192.99.20.72)
      INFO <b><font color="#0094FF">[22:21:50]</font></b> Connecting to login servers...
      INFO <b><font color="#0094FF">[22:21:52]</font></b> Connecting to game servers...
      DEBUG <b><font color="#0094FF">[22:21:52]</font></b> Requesting round #(1)
      DEBUG <b><font color="#0094FF">[22:21:53]</font></b> Endpoint changed to pgorelease.nianticlabs.com/plfe/338
      DEBUG <b><font color="#0094FF">[22:21:54]</font></b> Request failed. (BAD_REQUEST)
      DEBUG <b><font color="#0094FF">[22:21:54]</font></b> Requesting round #(2)
      DEBUG <b><font color="#0094FF">[22:21:56]</font></b> Request failed. (BAD_REQUEST)
      DEBUG <b><font color="#0094FF">[22:21:56]</font></b> Requesting round #(3)
      DEBUG <b><font color="#0094FF">[22:21:57]</font></b> Request failed. (BAD_REQUEST)
      DEBUG <b><font color="#0094FF">[22:21:57]</font></b> Requesting round #(4)
      DEBUG <b><font color="#0094FF">[22:21:58]</font></b> Request failed. (BAD_REQUEST)
      DEBUG <b><font color="#0094FF">[22:21:58]</font></b> Requesting round #(5)
      DEBUG <b><font color="#0094FF">[22:21:59]</font></b> Request failed. (BAD_REQUEST)
      INFO <b><font color="#0094FF">[22:21:59]</font></b> Could not connect to game servers. Please try again later.
       

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    7. CAcove

      CAcove Moderator Moderator

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      Do you have special characters in the account that wont log in, ie: &'s$'s or even +'s? Anything past common ones like !'s and _'s seem to break Pokefarmer when trying to login. Also please make sure that you have any firewall completely turned off to test logging in again, even though we make rules and set permissions, some firewalls like to be pains in the butt about it.
       
    8. CDClone

      CDClone Member

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      looks like the same as mine... ecept my phone cant log in to the account either, i am assuming it got deletet/banned...
       
    9. CAcove

      CAcove Moderator Moderator

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      its possible. I would hold onto the details and check it again in a week or two, alot of accounts seem to come back.
       

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